~bestpractical/rt/4.4

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%# BEGIN BPS TAGGED BLOCK {{{
%#
%# COPYRIGHT:
%#
%# This software is Copyright (c) 1996-2023 Best Practical Solutions, LLC
%#                                          <sales@bestpractical.com>
%#
%# (Except where explicitly superseded by other copyright notices)
%#
%#
%# LICENSE:
%#
%# This work is made available to you under the terms of Version 2 of
%# the GNU General Public License. A copy of that license should have
%# been provided with this software, but in any event can be snarfed
%# from www.gnu.org.
%#
%# This work is distributed in the hope that it will be useful, but
%# WITHOUT ANY WARRANTY; without even the implied warranty of
%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
%# General Public License for more details.
%#
%# You should have received a copy of the GNU General Public License
%# along with this program; if not, write to the Free Software
%# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
%# 02110-1301 or visit their web page on the internet at
%# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
%#
%#
%# CONTRIBUTION SUBMISSION POLICY:
%#
%# (The following paragraph is not intended to limit the rights granted
%# to you to modify and distribute this software under the terms of
%# the GNU General Public License and is only of importance to you if
%# you choose to contribute your changes and enhancements to the
%# community by submitting them to Best Practical Solutions, LLC.)
%#
%# By intentionally submitting any modifications, corrections or
%# derivatives to this work, or any other work intended for use with
%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
%# you are the copyright holder for those contributions and you grant
%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
%# royalty-free, perpetual, license to use, copy, create derivative
%# works based on those contributions, and sublicense and distribute
%# those contributions and any derivatives thereof.
%#
%# END BPS TAGGED BLOCK }}}
<%flags>
inherit => undef # inhibit UTF8 conversion done in /autohandler
</%flags>
<%ARGS>
$queue => 1
$action => "correspond"
$ticket => undef
</%ARGS>
<%init>
$m->callback( %ARGS, CallbackName => 'Pre' );
use RT::Interface::Email;
$r->content_type('text/plain; charset=utf-8');
$m->error_format('text');
my ( $status, $error, $Ticket ) = RT::Interface::Email::Gateway( \%ARGS );

# Obscure the message to avoid any information disclosure unless
# in DevelMode.
my $log_error;
unless ( RT->Config->Get('DevelMode') ) {
    $log_error = $error;
    $error = 'operation unsuccessful';
}

if ( $status == 1 ) {
  $m->out("ok\n");
  if ( $Ticket && $Ticket->Id && RT->Config->Get('DevelMode') ) {
    $m->out( 'Ticket: '  . ($Ticket->Id             || '') . "\n" );
    $m->out( 'Queue: '   . ($Ticket->QueueObj->Name || '') . "\n" );
    $m->out( 'Owner: '   . ($Ticket->OwnerObj->Name || '') . "\n" );
    $m->out( 'Status: '  . ($Ticket->Status         || '') . "\n" );
    $m->out( 'Subject: ' . ($Ticket->Subject        || '') . "\n" );
    $m->out(
      'Requestor: ' . ($Ticket->Requestors->MemberEmailAddressesAsString || '') . "\n" );
  }
}
else {
  if ( $status == -75 ) {
    RT->Logger->error("mail-gateway returned status -75: $log_error") if $log_error;
    $m->out( "temporary failure - $error\n" );
  }
  else {
    RT->Logger->error("mail-gateway error: $log_error") if $log_error;
    $m->out( "not ok - $error\n" );
  }
}
$m->abort();
</%init>