{t}Update Issue Overview{/t} (ID:
{$issue.iss_id})
{if $core.current_role >= $core.roles.developer}
Project:
{/if}
{if $core.has_crm and $issue.iss_customer_id}
{/if}
{if $categories|@count > 0}
{t}Category{/t}
{/if}
{t}Status{/t}
{if $severities|@count > 0 }
{t}Severity{/t}
{/if}
{t}Priority{/t}
{if $core.current_role != $core.roles.customer && $releases|@count > 0}
{t}Scheduled Release{/t}
{else}
{/if}
{t}Resolution{/t}
{$issue.iss_resolution}
{t}Assignment{/t} {if $allow_unassigned_issues != 'yes'}*{/if}
{if $core.current_role > $core.roles.customer && $groups|@count > 0}
{t}Group{/t}
{else}
{/if}
{if $core.has_crm and $issue.iss_customer_id}
{t}Customer Contract{/t}
{t}Support Level{/t}: {$issue.contract.support_level}
{if $issue.customer_info.support_options|default:''}
{t}Support Options{/t}: {$issue.contract.options}
{/if}
{if $issue.contract.is_per_incident}
{t}Redeemed Incident Types{/t}:
{strip}
{foreach from=$issue.redeemed_incidents item=incident_details name=incident_loop}
{if $incident_details.is_redeemed == 1}
{if not $smarty.foreach.incident_loop.first}, {/if}{$incident_details.title}
{assign var=has_redeemed_incident value=1}
{/if}
{/foreach}
{/strip}
{if $has_redeemed_incident != 1}{t}None{/t}{/if}
{/if}
{/if}
{t}Notification List{/t}
{if $subscribers.staff != ''}{t}Staff{/t}: {$subscribers.staff|replace:"<":"<"|replace:">":">"}{/if}
{if $subscribers.staff != '' and $subscribers.customers != ''}
{/if}
{if $subscribers.customers != ''}{t}Other{/t}: {$subscribers.customers|replace:"<":"<"|replace:">":">"}{/if}
{t}Reporter{/t}
{$issue.reporter|escape:html|default:''}
{t}Submitted Date{/t}
{$issue.iss_created_date}
{t}Last Updated Date{/t}
{$issue.iss_updated_date}
{t}Associated Issues{/t}
{include file="include/issue_field.tpl.html" field_name="associated_issues" form_name='update_form' value=", "|join:$issue.associated_issues}
{if $core.current_role > $core.roles.customer}
{/if}
{t}Duplicates{/t}
{if $issue.iss_duplicated_iss_id}
{t}Duplicate of{/t}:
#{$issue.iss_duplicated_iss_id}
{/if}
{if $issue.duplicates_details|@count > 0}
{if $issue.iss_duplicated_iss_id}
{/if}
{t}Duplicated by{/t}:
{section name="i" loop=$issue.duplicates_details}
{strip}
#{$issue.duplicates_details[i].issue_id}
{if not $smarty.section.i.last}, {/if}
{/strip}
{/section}
{/if}
{t}Authorized Repliers{/t}
{if $issue.authorized_repliers.users|@count > 0}
{t}Staff{/t}:
{section name="replier" loop=$issue.authorized_repliers.users}
{strip}
{$issue.authorized_repliers.users[replier].replier|replace:"<":"<"|replace:">":">"}
{if $smarty.section.replier.last != 1}, {/if}
{/strip}
{/section}
{/if}
{if $issue.authorized_repliers.other|@count > 0}
{t}Other{/t}:
{section name="replier" loop=$issue.authorized_repliers.other}
{strip}
{$issue.authorized_repliers.other[replier].replier|replace:"<":"<"|replace:">":">"}
{if $smarty.section.replier.last != 1}, {/if}
{/strip}
{/section}
{/if}
{t}Initial Description{/t}
{include file="error_icon.tpl.html" field="description"}
{if $core.current_role >= $core.roles.developer}
{else}
{/if}
{if $core.current_role > $core.roles.standard_user}
{else}
{/if}
{if $core.has_crm}
{include file="`$core.crm_template_path`/update_report_form_fields.tpl.html"}
{/if}
{if $core.current_role > $core.roles.reporter}
{/if}