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# -*- encoding: utf-8 -*-
##############################################################################
#
# OpenERP, Open Source Management Solution
# Copyright (C) 2004-2008 Tiny SPRL (<http://tiny.be>). All Rights Reserved
# $Id$
#
# This program is free software: you can redistribute it and/or modify
# it under the terms of the GNU General Public License as published by
# the Free Software Foundation, either version 3 of the License, or
# (at your option) any later version.
#
# This program is distributed in the hope that it will be useful,
# but WITHOUT ANY WARRANTY; without even the implied warranty of
# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
# GNU General Public License for more details.
#
# You should have received a copy of the GNU General Public License
# along with this program. If not, see <http://www.gnu.org/licenses/>.
#
##############################################################################
from osv import fields,osv
from osv import orm
import pooler
import time
def getBoodyPresence(server,port,ssl,uid,password):
jid=xmpp.protocol.JID(jid)
cl=xmpp.Client(jid.getDomain(),debug=[])
cl.connect(('jabber.tinyerp.com',5223))
class crm_livechat_jabber(osv.osv):
_name="crm_livechat.jabber"
_description= "Livechat Account"
_columns={
'name': fields.char("Jabber Account", size=128, required=True),
'server': fields.char('Server', size=40, required=True),
'login': fields.char('Account Login', size=32, required=True),
'password': fields.char('Account Password', size=16, required=True),
'ssl':fields.selection([('0','No SSL'),('1','SSL with port remapped'),('2','SSL with 5223 or 443 port')], 'SSL Info'),
'port':fields.char('Port Number',size=05)
}
_defaults = {
'port': lambda *args: '5223',
'ssl': lambda *args: '2'
}
crm_livechat_jabber()
#
# When a visitor wants to talk, he has to call start_session
# To know is there is a user available, you can call get_user
# Then close_session when it's finnished
#
class crm_livechat_livechat(osv.osv):
_name="crm_livechat.livechat"
_description= "LiveChat Account"
_columns={
'name': fields.char("Livechat Account", size=128, required=True),
'state': fields.selection([('active','Active'),('notactive','Not Active')], "State"),
'max_per_user': fields.integer('Maximum Customer per User'),
'session_delay': fields.integer('Minutes to Close a session', help="Put here to number of minutes after which a session is considered as closed"),
'user_ids': fields.one2many('crm_livechat.livechat.user', 'livechat_id', 'Users Accounts'),
}
_defaults = {
'max_per_user': lambda *args: 5,
'state': lambda *args: 'notactive'
}
def __init__(self, *args, **argv):
self.session_count = 0
self.sessions = {}
return super(crm_livechat_livechat, self).__init__(*args, **argv)
#
# return { jabber_id, {jabber_connection_data} }
# This is used by the web application to get information about jabber accounts
# The web application put this in his session to now download it at each time
#
def get_configuration(self, cr, uid, ids, context={}):
result = {}
main_res={}
for lc in self.browse(cr, uid, [int(ids)], context):
for u in lc.user_ids:
result[str(u.id)] = {
'name': u.name,
'server': u.jabber_id.server,
'login': u.jabber_id.login,
'password': u.jabber_id.password,
'port':u.jabber_id.port,
'ssl':u.jabber_id.ssl,
'state': u.state
}
main_res['user']=result
return main_res
def get_user(self, cr, uid, id, context={}):
activeusr=[]
minu = (9999999,False)
tmpres={}
livechat = self.browse(cr, uid, id, context)
for user in livechat[0].user_ids:
tmpres = {
'name': user.name,
'server': user.jabber_id.server,
'login': user.jabber_id.login,
'password': user.jabber_id.password,
'port':user.jabber_id.port,
'ssl':user.jabber_id.ssl,
'state': user.state,
'id' : user.id
}
if user.state=='active':
activeusr.append(tmpres)
c = 0
for s in self.sessions:
if s==user.user_id.id:
c+=1
if c<minu[0]:
if c<livechat[0].max_per_user:
minu = (c, user.id)
else:
continue
lst= []
for x in activeusr:
lst.append(x['id'])
return lst
"""
IN:
livechat_id
user_id : False (auto-detect) or force a particular user
partner_ip: IP Address of the partner
lang: language of the partner (False for unknown)
OUT:
False if no available users or partners
(session_id, user_jabber_id, partner_jabber_id) if available
"""
def start_session(self, cr, uid, livechat_id, user_id=False, partner_ids=False, partner_ip='Unknown', lang=False, context={}):
partner_ids=int(partner_ids)
if not user_id:
user_id = self.get_user(cr, uid, livechat_id, context)
if not user_id:
return False
self.pool.get('crm_livechat.livechat.partner').write(cr, uid, [partner_ids], {
'available': partner_ip,
'available_date': time.strftime('%Y-%m-%d %H:%M:%S')
})
self.session_count+=1
self.sessions[self.session_count] = (user_id, partner_ids, livechat_id)
return self.session_count
"""
IN:
livechat_id
session_id : The ID of a session
OUT:
True
"""
def stop_session(self, cr, uid, id, session_id, log=True, chat_data='', context={}):
self.pool.get('crm_livechat.livechat.partner').write(cr, uid, self.sessions, {
'available': False,
})
if session_id in self.sessions:
if log:
self.pool.get('crm_livechat.log').create(cr, uid, {
'note': chat_data,
'user_id': self.sessions[session_id][0][1],
'livechat_id':self.sessions[session_id][2][0],
})
del self.sessions[session_id]
return True
crm_livechat_livechat()
#
# The available jabber accounts for the visitors of the website
#
class crm_livechat_livechat_partner(osv.osv):
_name="crm_livechat.livechat.partner"
_description= "LiveChat Visitors"
_columns={
'name': fields.char("Account Name", size=128, required=True),
'jabber_id': fields.many2one('crm_livechat.jabber', "Jabber Account", required=True),
# 'livechat_id': fields.many2one("crm_livechat.livechat", "Livechat", required=True),
'available': fields.char('Available IP', size=64, help="If empty, the acount is available/not used"),
'available_date': fields.datetime('Available Date'),
'state': fields.selection([('active','Active'),('notactive','Not Active')], "State", required=True),
}
_defaults = {
'state': lambda *args: 'active'
}
def get_live_parnter(self,cr,uid,context={}):
res={}
id=self.search(cr,uid,[('state','=','active'),('available','=',False)],context)
for p in self.browse(cr, uid, id, context):
if p.available==False:
res['id']=p.id
res['name']=p.jabber_id.name
res['jid']=p.jabber_id.login
res['pwd']=p.jabber_id.password
res['server']=p.jabber_id.server
res['port']=p.jabber_id.port
res['ssl']=p.jabber_id.ssl
return res
return res
crm_livechat_livechat_partner()
class crm_livechat_livechat_user(osv.osv):
_name="crm_livechat.livechat.user"
_description= "LiveChat Users"
_columns={
'name': fields.char("User Name", size=128, required=True),
'user_id': fields.many2one('res.users', "User", required=True),
'jabber_id': fields.many2one('crm_livechat.jabber', "Jabber Account", required=True),
'livechat_id': fields.many2one("crm_livechat.livechat", "Livechat", required=True),
'languages': fields.char('Language Regex', size=128),
'state': fields.selection([('active','Active'),('notactive','Not Active')], "State", required=True),
}
_defaults = {
'state': lambda *args: 'notactive'
}
crm_livechat_livechat_user()
class crm_livechat_livechat_log(osv.osv):
_name="crm_livechat.log"
_description= "LiveChat Log"
_order = 'id desc'
_columns={
'name': fields.datetime("Date and Time", required=True),
'user_id': fields.many2one('crm_livechat.livechat.user', "User"),
'livechat_id': fields.many2one("crm_livechat.livechat", "Livechat", required=True, ondelete='cascade'),
'note': fields.text('History')
}
_defaults = {
'name': lambda *args: time.strftime('%Y-%m-%d %H:%M:%S')
}
crm_livechat_livechat_log()
# vim:expandtab:smartindent:tabstop=4:softtabstop=4:shiftwidth=4:
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