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<?php
// ajaxdata.php - Return data for AJAX calls
//
// SiT (Support Incident Tracker) - Support call tracking system
// Copyright (C) 2010-2014 The Support Incident Tracker Project
// Copyright (C) 2000-2009 Salford Software Ltd. and Contributors
//
// This software may be used and distributed according to the terms
// of the GNU General Public License, incorporated herein by reference.
//
// Author: Ivan Lucas <ivanlucas[at]users.sourceforge.net>
require ('core.php');
$permission = PERM_NOT_REQUIRED; // not required
require (APPLICATION_LIBPATH . 'functions.inc.php');
require (APPLICATION_LIBPATH . 'triggers.inc.php');
// This page requires authentication
if ($_REQUEST['action'] == 'contexthelp' AND $_REQUEST['auth'] == 'portal')
{
// Special exception for contexthelp, use the portal authentication for
// portal help tips
$accesslevel = 'any';
require (APPLICATION_LIBPATH . 'portalauth.inc.php');
}
else
{
require (APPLICATION_LIBPATH . 'auth.inc.php');
}
$action = cleanvar($_REQUEST['action']);
$selected = cleanvar($_REQUEST['selected']);
switch ($action)
{
case 'auto_save':
$userid = $_SESSION['userid'];
$incidentid = clean_int($_REQUEST['incidentid']);
$type = cleanvar($_REQUEST['type']);
$draftid = clean_int($_REQUEST['draftid']);
$meta = cleanvar($_REQUEST['meta']);
$content = cleanvar($_REQUEST['content']);
if ($userid == $_SESSION['userid'])
{
if ($draftid == -1)
{
$sql = "INSERT INTO `{$dbDrafts}` (userid,incidentid,type,meta,content,lastupdate) VALUES ('{$userid}','{$incidentid}','{$type}','{$meta}','{$content}','{$now}')";
}
else
{
$sql = "UPDATE `{$dbDrafts}` SET content = '{$content}', meta = '{$meta}', lastupdate = '{$now}' WHERE id = {$draftid}";
}
$result = mysql_query($sql);
if (mysql_error()) trigger_error("MySQL Query Error ".mysql_error(), E_USER_ERROR);
echo mysql_insert_id();
}
break;
case 'servicelevel_timed':
$sltag = cleanvar($_REQUEST['servicelevel']);
if (servicelevel_timed($sltag))
{
echo "TRUE";
}
else
{
echo "FALSE";
}
break;
case 'contexthelp':
$context = cleanvar($_REQUEST['context']);
$helpfile = APPLICATION_HELPPATH . "{$_SESSION['lang']}". DIRECTORY_SEPARATOR . "{$context}.txt";
// Default back to english if language helpfile isn't found
if (!file_exists($helpfile)) $helpfile = APPLICATION_HELPPATH . "en-GB/{$context}.txt";
if (file_exists($helpfile))
{
$fp = fopen(clean_fspath($helpfile), 'r', TRUE);
$helptext = fread($fp, 1024);
fclose($fp);
echo nl2br($helptext);
}
else
{
echo "Error: Missing helpfile '{$_SESSION['lang']}/{$context}.txt'";
}
break;
case 'dismiss_notice':
require (APPLICATION_LIBPATH . 'auth.inc.php');
// We don't use clean_int here as it may be a int or 'all' if its a string its not used directly
$noticeid = clean_dbstring($_REQUEST['noticeid']);
$userid = clean_int($_REQUEST['userid']);
if (is_numeric($noticeid))
{
$sql = "DELETE FROM `{$GLOBALS['dbNotices']}` WHERE id='{$noticeid}' AND userid='{$sit[2]}'";
mysql_query($sql);
if (mysql_error()) trigger_error(mysql_error(), E_USER_WARNING);
else echo "deleted {$noticeid}";
}
elseif ($noticeid == 'all')
{
$sql = "DELETE FROM `{$GLOBALS['dbNotices']}` WHERE userid={$userid} LIMIT 20"; // only delete 20 max as we only show 20 max
mysql_query($sql);
if (mysql_error()) trigger_error(mysql_error(), E_USER_WARNING);
else echo "deleted {$noticeid}";
}
break;
case 'dashboard_display':
require (APPLICATION_LIBPATH . 'auth.inc.php');
$dashboard = clean_dbstring($_REQUEST['dashboard']);
$dashletid = 'win'.cleanvar($_REQUEST['did']);
if (is_dashlet_installed($dashboard))
{
include (APPLICATION_PLUGINPATH . "dashboard_{$dashboard}.php");
$dashfn = "dashboard_{$dashboard}_display";
echo $dashfn($dashletid);
}
break;
case 'dashboard_save':
case 'dashboard_edit':
require (APPLICATION_LIBPATH . 'auth.inc.php');
$dashboard = clean_dbstring($_REQUEST['dashboard']);
$dashletid = 'win'.cleanvar($_REQUEST['did']);
if (is_dashlet_installed($dashboard))
{
include (APPLICATION_PLUGINPATH . "dashboard_{$dashboard}.php");
$dashfn = "dashboard_{$dashboard}_edit";
echo $dashfn($dashletid);
}
break;
case 'autocomplete_sitecontact':
$s = clean_dbstring($_REQUEST['s']);
$htmllist = clean_dbstring($_REQUEST['htmllist']);
$sql = "SELECT DISTINCT forenames, surname FROM `{$dbContacts}` ";
$sql .= "WHERE active='true' AND (forenames LIKE '{$s}%' OR surname LIKE '{$s}%')";
$result = mysql_query($sql);
if (mysql_error()) trigger_error(mysql_error(), E_USER_WARNING);
if ($htmllist == 'true') $str = "<ul>";
if (mysql_num_rows($result) > 0)
{
while ($obj = mysql_fetch_object($result))
{
if ($htmllist == 'true') $str .= "<li>{$obj->forenames} {$obj->surname}</li>";
else $str .= "[\"".$obj->forenames." ".$obj->surname."\"],";
}
}
$sql = "SELECT DISTINCT name FROM `{$dbSites}` ";
$sql .= "WHERE active='true' AND name LIKE '{$s}%'";
$result = mysql_query($sql);
if (mysql_error()) trigger_error(mysql_error(), E_USER_WARNING);
if (mysql_num_rows($result) > 0)
{
while ($obj = mysql_fetch_object($result))
{
if ($htmllist == 'true') $str .= "<li>{$obj->name}</li>";
else $str .= "[\"".$obj->name."\"],";
}
}
if ($htmllist == 'true') $str .= "</ul>";
else $str .= "[".mb_substr($str, 0, -1)."]";
echo $str;
break;
case 'tags':
$sql = "SELECT DISTINCT t.name FROM `{$dbSetTags}` AS st, `{$dbTags}` AS t WHERE st.tagid = t.tagid GROUP BY t.name";
$result = mysql_query($sql);
if (mysql_error()) trigger_error(mysql_error(), E_USER_WARNING);
if (mysql_num_rows($result) > 0)
{
while ($obj = mysql_fetch_object($result))
{
$str .= "[".$obj->name."],";
}
}
echo "[".mb_substr($str,0,-1)."]";
break;
case 'contact' :
$s = clean_dbstring($_REQUEST['s']);
$htmllist = clean_dbstring($_REQUEST['htmllist']);
$sql = "SELECT DISTINCT forenames, surname FROM `{$dbContacts}` ";
$sql .= "WHERE active='true' AND (forenames LIKE '{$s}%' OR surname LIKE '{$s}%')";
$result = mysql_query($sql);
if (mysql_error()) trigger_error(mysql_error(), E_USER_WARNING);
if ($htmllist == 'true') $str = "<ul>";
if (mysql_num_rows($result) > 0)
{
while ($obj = mysql_fetch_object($result))
{
if ($htmllist == 'true') $str .= "<li>{$obj->forenames} {$obj->surname}</li>";
else $str .= "[\"".$obj->forenames." ".$obj->surname."\"],";
}
}
if ($htmllist == 'true') $str .= "</ul>";
else $str .= "[".mb_substr($str, 0, -1)."]";
echo $str;
break;
case 'sites':
$s = clean_dbstring($_REQUEST['s']);
$htmllist = clean_dbstring($_REQUEST['htmllist']);
$sql = "SELECT DISTINCT name FROM `{$dbSites}` ";
$sql .= "WHERE active='true' AND name LIKE '{$s}%'";
$result = mysql_query($sql);
if (mysql_error()) trigger_error(mysql_error(), E_USER_WARNING);
if ($htmllist == 'true') $str = "<ul>";
if (mysql_num_rows($result) > 0)
{
while ($obj = mysql_fetch_object($result))
{
if ($htmllist == 'true') $str .= "<li>{$obj->name}</li>";
else $str .= "[\"".$obj->name."\"],";
}
}
if ($htmllist == 'true') $str .= "</ul>";
else $str .= "[".mb_substr($str, 0, -1)."]";
echo $str;
break;
case 'slas':
$sql = "SELECT DISTINCT tag FROM `{$dbServiceLevels}`";
$result = mysql_query($sql);
if (mysql_error()) trigger_error(mysql_error(), E_USER_WARNING);
while ($obj = mysql_fetch_object($result))
{
$strIsSelected = '';
if ($obj->tag == $selected)
{
$strIsSelected = "selected='selected'";
}
echo "<option value='{$obj->tag}' {$strIsSelected}>{$obj->tag}</option>";
}
break;
case 'products':
$sql = "SELECT id, name FROM `{$dbProducts}` ORDER BY name ASC";
$result = mysql_query($sql);
if (mysql_error()) trigger_error(mysql_error(), E_USER_WARNING);
while ($obj = mysql_fetch_object($result))
{
$strIsSelected = '';
if ($obj->id == $selected)
{
$strIsSelected = "selected='selected'";
}
echo "<option value='{$obj->id}' {$strIsSelected}>{$obj->name}</option>";
}
break;
case 'skills':
$sql = "SELECT id, name FROM `{$dbSoftware}` ORDER BY name ASC";
$result = mysql_query($sql);
if (mysql_error()) trigger_error(mysql_error(), E_USER_WARNING);
while ($obj = mysql_fetch_object($result))
{
$strIsSelected = '';
if ($obj->id == $selected)
{
$strIsSelected = "selected='selected'";
}
echo "<option value='{$obj->id}' {$strIsSelected}>{$obj->name}</option>";
}
break;
case 'storedashboard':
$id = $_SESSION['userid'];
$val = clean_dbstring($_REQUEST['val']);
if ($id == $_SESSION['userid'])
{
//check you're changing your own
$sql = "UPDATE `{$dbUsers}` SET dashboard = '{$val}' WHERE id = {$id}";
$contactresult = mysql_query($sql);
if (mysql_error()) trigger_error("MySQL Query Error ".mysql_error(), E_USER_ERROR);
}
break;
case 'checkldap':
$ldap_host = cleanvar($_REQUEST['ldap_host']);
$ldap_port = clean_int($_REQUEST['ldap_port']);
$ldap_protocol = cleanvar($_REQUEST['ldap_protocol']);
$ldap_security = cleanvar($_REQUEST['ldap_security']);
$ldap_type = clean_fixed_list($_REQUEST['ldap_type'], array('', 'SSL'));
$ldap_user = clean_ldapstring($_REQUEST['ldap_bind_user']);
$ldap_password = clean_ldapstring($_REQUEST['ldap_bind_pass']);
$ldap_user_base = clean_ldapstring($_REQUEST['ldap_user_base']);
$ldap_admin_group = clean_ldapstring($_REQUEST['ldap_admin_group']);
$ldap_manager_group = clean_ldapstring($_REQUEST['ldap_manager_group']);
$ldap_user_group = clean_ldapstring($_REQUEST['ldap_user_group']);
$ldap_customer_group = clean_ldapstring($_REQUEST['ldap_customer_group']);
$r = ldapOpen($ldap_host, $ldap_port, $ldap_protocol, $ldap_security, $ldap_user, $ldap_password);
if ($r == -1) echo LDAP_PASSWORD_INCORRECT; // Failed
else
{
// Check user base
if (!ldapCheckObjectExists($ldap_user_base, "*")) echo LDAP_BASE_INCORRECT;
else
{
// Check Admin group
if (!ldapCheckGroupExists($ldap_admin_group, $ldap_type)) echo LDAP_ADMIN_GROUP_INCORRECT;
else
{
// Check manager group
if (!ldapCheckGroupExists($ldap_manager_group, $ldap_type)) echo LDAP_MANAGER_GROUP_INCORRECT;
else
{
// Check user group
if (!ldapCheckGroupExists($ldap_user_group, $ldap_type)) echo LDAP_USER_GROUP_INCORRECT;
else
{
// Check customer group
if (!ldapCheckGroupExists($ldap_customer_group, $ldap_type)) echo LDAP_CUSTOMER_GROUP_INCORRECT;
else
{
// ALL OK
echo LDAP_CORRECT;
}
}
}
}
}
}
break;
case 'triggerpairmatch':
$triggertype = cleanvar($_REQUEST['triggertype']);
$action = cleanvar($_REQUEST['triggeraction']);
debug_log("Returning a template for {$triggertype} and {$action}", TRUE);
if ($action == 'ACTION_EMAIL')
{
echo $email_pair[$triggertype];
}
elseif ($action == 'ACTION_NOTICE')
{
echo $notice_pair[$triggertype];
}
break;
case 'checkhtml':
$triggertype = cleanvar($_REQUEST['triggertype']);
if (is_numeric($trigger_type)) $trigger_type = $trigger_type[0];
if (is_array($trigger_types[$triggertype]['params']))
{
echo "<p align='left'>{$strNotifyWhen} ";
echo "<select name='conditions'><option value='all'>{$strAllConditionsMet}</option>";
echo "<option value='any'>{$strAnyConditionMet}</option></select></p>";
echo "<table>";
$i = 0;
foreach ($trigger_types[$triggertype]['params'] as $param)
{
// if we return a number here, the variable is multiply-defined;
// as the replacements are the same, we use the first one
if (is_array($ttvararray['{'.$param.'}']) AND
is_numeric(key($ttvararray['{'.$param.'}'])))
{
//echo "\$ttvararray[\{{$param}\}] = ".$ttvararray['{'.$param.'}'];
$ttvararray['{'.$param.'}'] = $ttvararray['{'.$param.'}'][0];
}
if (isset($ttvararray['{'.$param.'}']['checkreplace']))
{
echo '<tr>';
echo "<td><input type='hidden' name='param[{$i}]' value='{$param}' /></td>";
echo '<td align="right">'.$ttvararray['{'.$param.'}']['description']. '</td>';
echo '<td>'.check_match_drop_down('join['.$i.']'). '</td>';
echo '<td>'.$ttvararray['{'.$param.'}']['checkreplace']('value['.$i.']')."</td>";
// put a hidden input so we can see unchecked boxes
echo "<td><input type='hidden' name='enabled[{$i}]' value='off' />";
echo "<label><input type='checkbox' name='enabled[{$i}]' /> {$strEnableCondition}</label></td></tr>";
$i++;
}
}
echo '</table>';
}
// if ($html == " ") $html = "No variables available for this action.";
echo " ";
break;
case 'set_user_status':
$userstatus = cleanvar($_REQUEST['userstatus']);
$result = set_user_status($_SESSION['userid'], $userstatus);
if ($result === FALSE)
{
echo 'FALSE';
}
else
{
echo $result;
}
break;
case 'delete_temp_assign':
if (user_permission($sit[2], PERM_UPDATE_DELETE))
{
$incidentid = clean_int($_REQUEST['incidentid']);
$originalowner = clean_int($_REQUEST['originalowner']);
$sql = "UPDATE `{$dbTempAssigns}` SET assigned='yes' ";
$sql .= "WHERE incidentid='{$incidentid}' AND originalowner='{$originalowner}' LIMIT 1";
mysql_query($sql);
if (mysql_error())
{
echo "FAILED";
trigger_error(mysql_error(), E_USER_ERROR);
}
else
{
echo "OK";
}
}
else
{
echo "NOPERMISSION";
}
break;
case 'ldap_browse_groups':
$base = cleanvar($_REQUEST['base']);
$field = cleanvar($_REQUEST['field']);
$ldap_type = cleanvar($_REQUEST['ldap_type']);
$ldap_host = cleanvar($_REQUEST['ldap_host']);
$ldap_port = clean_int($_REQUEST['ldap_port']);
$ldap_protocol = clean_int($_REQUEST['ldap_protocol']);
$ldap_security = cleanvar($_REQUEST['ldap_security']);
$ldap_bind_user = cleanvar($_REQUEST['ldap_bind_user']);
$ldap_bind_pass = cleanvar($_REQUEST['ldap_bind_pass']);
echo json_encode(ldapGroupBrowse($base, $ldap_host, $ldap_port, $ldap_type, $ldap_protocol, $ldap_security, $ldap_bind_user, $ldap_bind_pass));
break;
case 'display_billingmatrix':
$billingtype = cleanvar($_REQUEST['billingtype']);
$selected = cleanvar($_REQUEST['selected']);
$bill = new $billingtype();
$s = $bill->billing_matrix_selector('billing_matrix', $selected);
if (empty($s))
{
$s = $GLOBALS['strNotApplicableAbbrev'];
}
else
{
$s = $s . "<span class='required'>{$GLOBALS['strRequired']}</span>";
}
echo $s;
break;
default :
plugin_do('ajaxdata_action', array('action' => $action));
break;
}
?>
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