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<?php
// incident_relationships.php - Displays and allows editing of incident relationships
//
// SiT (Support Incident Tracker) - Support call tracking system
// Copyright (C) 2010-2014 The Support Incident Tracker Project
// Copyright (C) 2000-2009 Salford Software Ltd. and Contributors
//
// This software may be used and distributed according to the terms
// of the GNU General Public License, incorporated herein by reference.
//
// Author: Ivan Lucas <ivanlucas[at]users.sourceforge.net>
require ('core.php');
$permission = PERM_INCIDENT_VIEW; // View Incident Details
require (APPLICATION_LIBPATH . 'functions.inc.php');
// This page requires authentication
require (APPLICATION_LIBPATH . 'auth.inc.php');
// External variables
$id = clean_int($_REQUEST['id']);
$title = $strRelations;
include (APPLICATION_INCPATH . 'incident_html_top.inc.php');
// External variables
$action = clean_fixed_list($_REQUEST['action'], array('','add','delete'));
$relatedid = clean_int($_POST['relatedid']);
$relation = clean_fixed_list($_POST['relation'], array('child','parent','sibling'));
$rid = clean_int($_REQUEST['rid']);
switch ($action)
{
case 'add':
// First check that the incident we're trying to relate to actually exists
$sql = "SELECT COUNT(id) FROM `{$dbIncidents}` WHERE id = {$relatedid}";
$result = mysql_query($sql);
if (mysql_error()) trigger_error(mysql_error(),E_USER_WARNING);
list($countincidents) = mysql_fetch_row($result);
if ($countincidents > 0)
{
// Next check there isn't already a relationship to that incident
$sql = "SELECT id FROM `{$dbRelatedIncidents}` WHERE (incidentid='{$relatedid}' AND relatedid='{$id}') OR (relatedid='{$relatedid}' AND incidentid='{$id}')";
$result = mysql_query($sql);
if (mysql_num_rows($result) < 1 AND $relatedid!=$id)
{
switch ($relation)
{
case 'sibling':
$sql = "INSERT INTO `{$dbRelatedIncidents}` (incidentid, relation, relatedid, owner) ";
$sql .= "VALUES ('$id', 'sibling', '$relatedid', '{$_SESSION['userid']}')";
mysql_query($sql);
if (mysql_error()) trigger_error(mysql_error(),E_USER_ERROR);
$onwer = incident_owner($id);
$status = incident_status($id);
// Insert an entry into the update log for this incident
$sql = "INSERT INTO `{$dbUpdates}` (incidentid, userid, type, timestamp, currentowner, currentstatus, customervisibility, bodytext) ";
$sql .= "VALUES ('{$id}', '{$sit[2]}', 'editing', '{$now}', '{$owner}', '{$status}', 'hide', '" . sprintf($SYSLANG['strAddedRelationshipIncidentX'], $relatedid) . "')";
mysql_query($sql);
if (mysql_error()) trigger_error("MySQL Query Error ".mysql_error(), E_USER_ERROR);
$status = incident_status($relatedid);
// Insert an entry into the update log for the related incident
$sql = "INSERT INTO `{$dbUpdates}` (incidentid, userid, type, timestamp, currentowner, currentstatus, customervisibility, bodytext) ";
$sql .= "VALUES ('{$relatedid}', '{$sit[2]}', 'editing', '{$now}', '{$owner}', '{$status}', 'hide', '" . sprintf($SYSLANG['strAddedRelationshipIncidentX'], $id) . "')";
mysql_query($sql);
if (mysql_error()) trigger_error("MySQL Query Error ".mysql_error(), E_USER_ERROR);
break;
}
// TODO v3.2x Child/Parent incident relationships
}
else
{
$_SESSION['formerrors']['incidentrelationships']['duplicate'] = $strADuplicateAlreadyExists;
}
}
else
{
$_SESSION['formerrors']['incidentrelationships']['duplicate'] = sprintf($strNoResultsFor, sprintf($strIncidentNum, $relatedid));
}
break;
case 'delete':
// Retrieve details of the relationship
$sql = "SELECT * FROM `{$dbRelatedIncidents}` WHERE id='{$rid}'";
$result = mysql_query($sql);
if (mysql_error()) trigger_error("MySQL Query Error ".mysql_error(), E_USER_WARNING);
$relation = mysql_fetch_object($result);
$sql = "DELETE FROM `{$dbRelatedIncidents}` WHERE id='{$rid}'";
mysql_query($sql);
if (mysql_error()) trigger_error("MySQL Query Error ".mysql_error(), E_USER_ERROR);
$onwer = incident_owner($id);
$status = incident_status($id);
// Insert an entry into the update log for this incident
$sql = "INSERT INTO `{$dbUpdates}` (incidentid, userid, type, timestamp, currentowner, currentstatus, customervisibility, bodytext) ";
$sql .= "VALUES ('{$relation->incidentid}', '{$sit[2]}', 'editing', '{$now}', '{$owner}', '{$status}', 'hide', 'Removed relationship with Incident {$relation->relatedid}')";
mysql_query($sql);
if (mysql_error()) trigger_error("MySQL Query Error ".mysql_error(), E_USER_ERROR);
// Insert an entry into the update log for the related incident
$sql = "INSERT INTO `{$dbUpdates}` (incidentid, userid, type, timestamp, currentowner, currentstatus, customervisibility, bodytext) ";
$sql .= "VALUES ('{$relation->relatedid}', '{$sit[2]}', 'editing', '{$now}', '{$owner}', '{$status}', 'hide', 'Removed relationship with Incident {$relation->incidentid}')";
mysql_query($sql);
if (mysql_error()) trigger_error("MySQL Query Error ".mysql_error(), E_USER_ERROR);
echo "<br /><p class='info' align='center'>{$strRelationshipRemoved}</p>";
break;
default:
// do nothing
}
echo "<h2>{$strRelatedIncidents}</h2>";
echo show_form_errors('incidentrelationships');
clear_form_errors('incidentrelationships');
// Incident relationships
$rsql = "SELECT * FROM `{$dbRelatedIncidents}` WHERE incidentid='{$id}' OR relatedid='{$id}'";
$rresult = mysql_query($rsql);
if (mysql_error()) trigger_error(mysql_error(),E_USER_WARNING);
if (mysql_num_rows($rresult) >= 1)
{
echo "<table summary='Related Incidents' class='maintable'>";
echo "<tr><th>{$strIncidentID}</th><th>{$strTitle}</th>";
echo "<th>{$strRelationship}</th><th>{$strCreatedBy}</th>";
echo "<th>{$strAction}</th></tr>\n";
while ($related = mysql_fetch_object($rresult))
{
echo "<tr>";
if ($related->relatedid == $id)
{
$incidenttitle = incident_title($related->incidentid);
if ($related->relation == 'child') $relationship = 'Child';
else $relationship = 'Sibling';
echo "<td><a href='incident_details.php?id={$related->incidentid}'>{$related->incidentid}</a></td>";
}
else
{
$incidenttitle = incident_title($related->relatedid);
if ($related->relation == 'child') $relationship = 'Parent';
else $relationship = 'Sibling';
echo "<td><a href='incident_details.php?id={$related->relatedid}'>{$related->relatedid}</a></td>";
}
echo "<td>$incidenttitle</td>";
echo "<td>$relationship</td>";
echo "<td>".user_realname($related->owner,TRUE)."</td>";
echo "<td><a href='incident_relationships.php?id={$id}&rid={$related->id}&action=delete'>{$strRemove}</a></td>";
echo "</tr>\n";
}
echo "</table>";
}
else echo "<p align='center'>{$strNoResults}</p>";
echo "<br /><hr/>";
echo "\n<form action='incident_relationships.php' name='incidentrelationships' method='post'>";
echo "<h2>".icon('new', 32)." {$strNew}</h2>";
echo "<table summary='Add a relationship' class='vertical'>";
echo "<tr><th>{$strIncidentID}</th><td><input type='text' name='relatedid' size='10' class='required' /> ";
echo "<span class='required'>{$strRequired}</span></td></tr>\n";
// TODO v3.24 Child/Parent incident relationships
// echo "<tr><th>Relationship to this incident</th><td>";
// echo "<select name='relation'>";
// echo "<option value='child'>Child</option>";
// echo "<option value='parent'>Parent</option>";
// echo "<option value='sibling'>Sibling</option>";
// echo "</select>";
// echo "</td></tr>\n";
echo "</table>\n";
echo "<input type='hidden' name='action' value='add' />";
echo "<input type='hidden' name='id' value='{$id}' />";
echo "<input type='hidden' name='relation' value='sibling' />";
echo "<p><input type='submit' value='{$strSave}' /></p>";
echo "</form>";
include (APPLICATION_INCPATH . 'incident_html_bottom.inc.php');
?>
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