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Viewing changes to lib/eventum/class.support.php

  • Committer: Bryan Alsdorf
  • Date: 2013-08-23 03:50:34 UTC
  • mto: (4033.1.168 eventum-skysql)
  • mto: This revision was merged to the branch mainline in revision 4660.
  • Revision ID: bryan@montyprogram.com-20130823035034-7f5r3pt1xg0xnnhk
Initial commit of CRM migration

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lib/eventum/class.support.php
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    /**
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     * Method used to get the sender of a given set of emails.
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     *
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     * @access  public
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     * @param   integer $sup_ids The email IDs
 
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     * @param   integer[] $sup_ids The email IDs
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     * @return  array The 'From:' headers for those emails
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     */
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    function getSender($sup_ids)
 
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    public static function getSender($sup_ids)
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    {
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        $stmt = "SELECT
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                    sup_from
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        // only create a new issue if this email is coming from a known customer
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        if (($should_create_issue) && ($info['ema_issue_auto_creation_options']['only_known_customers'] == 'yes') &&
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                (Customer::hasCustomerIntegration($info['ema_prj_id']))) {
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            list($customer_id,) = Customer::getCustomerIDByEmails($info['ema_prj_id'], array($sender_email));
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            if (empty($customer_id)) {
 
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                (CRM::hasCustomerIntegration($info['ema_prj_id']))) {
 
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            try {
 
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                $crm = CRM::getInstance($info['ema_prj_id']);
 
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                $contact = $crm->getContactByEmail($sender_email);
 
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                $should_create_issue = true;
 
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            } catch (CRMException $e) {
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                $should_create_issue = false;
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            }
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        }
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        // need to check crm for customer association
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        if (!empty($from)) {
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            $details = Email_Account::getDetails($info['ema_id']);
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            if (Customer::hasCustomerIntegration($info['ema_prj_id'])) {
 
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            if (CRM::hasCustomerIntegration($info['ema_prj_id'])) {
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                // check for any customer contact association
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                @list($customer_id,) = Customer::getCustomerIDByEmails($info['ema_prj_id'], array($sender_email));
 
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                try {
 
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                    $crm = CRM::getInstance($info['ema_prj_id']);
 
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                    $contact = $crm->getContactByEmail($sender_email);
 
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                    $contact = $contact->getContactID();
 
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                    $contract = $contact->getContracts(array(CRM_EXCLUDE_EXPIRED))[0];
 
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                    $customer_id = $contract->getCustomerID();
 
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                } catch (CRMException $e) {
 
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                    $customer_id = null;
 
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                    $contact_id = null;
 
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                }
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            }
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        }
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        return array(
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            'should_create_issue'   =>  $should_create_issue,
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            'associate_email'   =>  $associate_email,
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            'issue_id'  =>  $issue_id,
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            'customer_id'   =>  @$customer_id,
 
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            'customer_id'   =>  $customer_id,
 
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            'contact_id'   =>  $contact_id,
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            'type'      =>  $type,
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            'parent_id' =>  $parent_id
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        );
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            Auth::redirect("emails.php?pagerRow=0&rows=$max");
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        }
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        if (Customer::hasCustomerIntegration($prj_id)) {
 
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        if (CRM::hasCustomerIntegration($prj_id)) {
 
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            $crm = CRM::getInstance($prj_id);
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            $customer_ids = array();
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            for ($i = 0; $i < count($res); $i++) {
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                if ((!empty($res[$i]['sup_customer_id'])) && (!in_array($res[$i]['sup_customer_id'], $customer_ids))) {
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                }
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            }
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            if (count($customer_ids) > 0) {
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                $company_titles = Customer::getTitles($prj_id, $customer_ids);
 
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                $company_titles = $crm->getCustomerTitles($customer_ids);
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            }
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        }
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                    $res[$i]['sup_to'] = Mime_Helper::fixEncoding($to);
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                }
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            }
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            if (Customer::hasCustomerIntegration($prj_id)) {
 
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            if (CRM::hasCustomerIntegration($prj_id)) {
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                @$res[$i]['customer_title'] = $company_titles[$res[$i]['sup_customer_id']];
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            }
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        }
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        $prj_id = Issue::getProjectID($issue_id);
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        $unknown_user = false;
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        if (empty($usr_id)) {
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            if (Customer::hasCustomerIntegration($prj_id)) {
 
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            if (CRM::hasCustomerIntegration($prj_id)) {
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                // try checking if a customer technical contact has this email associated with it
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                list(,$contact_id) = Customer::getCustomerIDByEmails($prj_id, array($sender_email));
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                if (!empty($contact_id)) {
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                    $usr_id = User::getUserIDByContactID($contact_id);
 
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                try {
 
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                    $crm = CRM::getInstance($prj_id);
 
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                    $contact = $crm->getContactByEmail($sender_email);
 
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                    $usr_id = User::getUserIDByContactID($contact->getContactID());
 
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                } catch (CRMException $e) {
 
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                    $usr_id = null;
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                }
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            }
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            if (empty($usr_id)) {
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        $is_allowed = true;
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        $sender_usr_id = User::getUserIDByEmail($sender_email, true);
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        if (empty($sender_usr_id)) {
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            if (Customer::hasCustomerIntegration($prj_id)) {
 
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            if (CRM::hasCustomerIntegration($prj_id)) {
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                // check for a customer contact with several email addresses
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                $customer_id = Issue::getCustomerID($issue_id);
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                $contact_emails = array_keys(Customer::getContactEmailAssocList($prj_id, $customer_id));
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                $contact_emails = array_map('strtolower', $contact_emails);
 
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                $crm = CRM::getInstance($prj_id);
 
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                try {
 
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                    $contract = $crm->getContract(Issue::getContractID($issue_id));
 
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                    $contact_emails = array_keys($contract->getContactEmailAssocList());
 
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                    $contact_emails = array_map('strtolower', $contact_emails);
 
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                } catch (CRMException $e) {
 
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                    $contact_emails = array();
 
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                }
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                if ((!in_array(strtolower($sender_email), $contact_emails)) &&
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                        (!Authorized_Replier::isAuthorizedReplier($issue_id, $sender_email))) {
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                    $is_allowed = false;