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This conversation takes place in a <i>bug tracker</i>; a tool that provides features for having this conversation, and setting prioritization fields to ensure that the most disruptive bugs get resolved sooner than more more benign issues.
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There are a few different ways in which you can file a bug, but we recommend you use a tool called <tt>ubuntu-bug</tt> that comes pre-installed on all Ubuntu systems. This tool helps gather up neccessary information that can be useful for the developer to find the source of the bug so they can resolve it.
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You can file a bug in a more graphical way by using the <i>Report a Problem</i> option in the <i>Help</i> menu of an application; this simply provides a graphical way of running <tt>ubuntu-bug</tt>.
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Type in <tt>ubuntu-bug</tt> and then the name of the package you want to file a bug against (e.g. <tt>ubuntu-bug unity</tt> for Unity). If you don't know the package name, just run <tt>ubuntu-bug</tt> by itself and follow the instructions.
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Vnesite <tt>ubuntu-bug</tt> in nato ime paketa za katerega želite poročati hrošč (na primer <tt>ubuntu-bug unity</tt> za Unity.) Če imena paketa ne poznate, poženite samo <tt>ubuntu-bug</tt> in sledite navodilom.
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tips = Always try to be concise and detailed in your bug reports.
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If you know the steps involved to trigger the bug, include those steps in the bug description. This is called <i>reproducing the bug</i>.
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Remember, when you file a bug report you are asking a developer to take the time to resolve it. Try to be helpful, polite, and respectful of their time.
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