← Back to branch summary

~ubuntu-branches/ubuntu/intrepid/apache2/intrepid

« back to all changes in this revision

Viewing changes to docs/manual/faq/support.html.en

  • Committer: Bazaar Package Importer
  • Author(s): Stefan Fritsch
  • Date: 2007-10-18 19:35:40 UTC
  • mfrom: (0.13.2 upstream)
  • Revision ID: james.westby@ubuntu.com-20071018193540-u9bl0154m45xppyj
Tags: 2.2.6-2
http://bugs.debian.org/445263
http://bugs.debian.org/447164
http://bugs.debian.org/400918
http://bugs.debian.org/443310
http://bugs.debian.org/331631
http://bugs.debian.org/294662
* Avoid calling apr_pollset_poll() and accept_func() when the listening
  sockets have already been closed on graceful stop or reload. This
  hopefully fixes processes not being killed (closes: #445263, #447164)
  and the "Bad file descriptor: apr_socket_accept: (client socket)"
  error message (closes: #400918, #443310)
* Allow logresolve to process long lines (Closes: #331631)
* Remove duplicate config examples (Closes: #294662)
* Include README.backtrace describing how to create a backtrace
* Add CVE reference to 2.2.6-1 changelog entry

Show diffs side-by-side

added added

removed removed

Lines of Context:
docs/manual/faq/support.html.en
1
 
<?xml version="1.0" encoding="ISO-8859-1"?>
2
 
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd">
3
 
<html xmlns="http://www.w3.org/1999/xhtml" lang="en" xml:lang="en"><head><!--
4
 
        XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
5
 
              This file is generated from xml source: DO NOT EDIT
6
 
        XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
7
 
      -->
8
 
<title>Support - Frequently Asked Questions - Apache HTTP Server</title>
9
 
<link href="../style/css/manual.css" rel="stylesheet" media="all" type="text/css" title="Main stylesheet" />
10
 
<link href="../style/css/manual-loose-100pc.css" rel="alternate stylesheet" media="all" type="text/css" title="No Sidebar - Default font size" />
11
 
<link href="../style/css/manual-print.css" rel="stylesheet" media="print" type="text/css" />
12
 
<link href="../images/favicon.ico" rel="shortcut icon" /></head>
13
 
<body id="manual-page" class="no-sidebar"><div id="page-header">
14
 
<p class="menu"><a href="../mod/">Modules</a> | <a href="../mod/directives.html">Directives</a> | <a href="../faq/">FAQ</a> | <a href="../glossary.html">Glossary</a> | <a href="../sitemap.html">Sitemap</a></p>
15
 
<p class="apache">Apache HTTP Server Version 2.2</p>
16
 
<img alt="" src="../images/feather.gif" /></div>
17
 
<div class="up"><a href="./"><img title="&lt;-" alt="&lt;-" src="../images/left.gif" /></a></div>
18
 
<div id="path">
19
 
<a href="http://www.apache.org/">Apache</a> &gt; <a href="http://httpd.apache.org/">HTTP Server</a> &gt; <a href="http://httpd.apache.org/docs/">Documentation</a> &gt; <a href="../">Version 2.2</a> &gt; <a href="./">FAQ</a></div><div id="page-content"><div id="preamble"><h1>Support - Frequently Asked Questions</h1>
20
 
<div class="toplang">
21
 
<p><span>Available Languages: </span><a href="../en/faq/support.html" title="English">&nbsp;en&nbsp;</a> |
22
 
<a href="../ja/faq/support.html" hreflang="ja" rel="alternate" title="Japanese">&nbsp;ja&nbsp;</a> |
23
 
<a href="../ko/faq/support.html" hreflang="ko" rel="alternate" title="Korean">&nbsp;ko&nbsp;</a></p>
24
 
</div>
25
 
</div>
26
 
<div class="top"><a href="#page-header"><img alt="top" src="../images/up.gif" /></a></div>
27
 
<div class="section">
28
 
<h2><a name="support" id="support">Support</a></h2>
29
 
    <ul>
30
 
    <li><a href="#support.what2do">"Why can't I ...? Why won't ... work?" What
31
 
    to do in case of problems</a></li>
32
 
 
33
 
    <li><a href="#support.support">Whom do I contact for support?</a></li>
34
 
    </ul>
35
 
 
36
 
    <h3><a name="support.what2do" id="support.what2do">"Why can't I ...? Why won't ... work?" What to do in case of
37
 
    problems</a></h3>
38
 
    
39
 
 
40
 
      <p>If you are having trouble with your Apache server software, you should
41
 
      take the following steps:</p>
42
 
 
43
 
      <dl>
44
 
      <dt>Check the ErrorLog!</dt>
45
 
      <dd>Apache tries to be helpful when it encounters a problem. In many
46
 
      cases, it will provide some details by writing one or more messages to the
47
 
      server error log. Sometimes this is enough for you to diagnose &amp; fix
48
 
      the problem yourself (such as file permissions or the like). The default
49
 
      location of the error log is
50
 
      <code>/usr/local/apache2/logs/error_log</code>, but see the <code class="directive"><a href="../mod/core.html#errorlog">ErrorLog</a></code> directive in your config files for the
51
 
      location on your server.</dd>
52
 
 
53
 
      <dt>Check the ErrorLog again!</dt>
54
 
      <dd>Nearly all problems can be solved by reading the error log.</dd>
55
 
      
56
 
      <dt>Check the <a href="http://httpd.apache.org/docs/2.2/faq/">FAQ</a>!</dt>
57
 
      <dd>The latest version of the Apache Frequently-Asked Questions list can
58
 
      always be found at the main Apache web site.</dd>
59
 
 
60
 
      <dt>Check the Apache bug database</dt>
61
 
      <dd>Most problems that get reported to The Apache Group are recorded in
62
 
      the <a href="http://httpd.apache.org/bug_report.html">bug database</a>.
63
 
      <strong>Please</strong> check the existing reports, open
64
 
      <strong>and</strong> closed, before adding one. If you find that your
65
 
      issue has already been reported, please <em>don't</em> add a "me, too"
66
 
      report. If the original report isn't closed yet, we suggest that you
67
 
      check it periodically. You might also consider contacting the original
68
 
      submitter, because there may be an email exchange going on about the
69
 
      issue that isn't getting recorded in the database.</dd>
70
 
 
71
 
      <dt><a id="support.what2do.user-support" name="support.what2do.user-support">Ask in a user support forum</a></dt>
72
 
      <dd><p>Apache has an active community of users who are willing to share
73
 
      their knowledge. Participating in this community is usually the best and
74
 
      fastest way to get answers to your questions and problems.</p>
75
 
 
76
 
      <p><a href="http://httpd.apache.org/userslist.html">Users
77
 
      mailing list</a></p>
78
 
 
79
 
      <p><a href="irc://irc.freenode.net/#apache">#apache</a> on 
80
 
      <a href="http://freenode.net">Freenode IRC</a> is also available for 
81
 
      user support issues.</p>
82
 
      </dd>
83
 
      
84
 
      <dt>Please use the bug database for bugs!</dt>
85
 
      <dd><p>If you've gone through those steps above that are appropriate and
86
 
      have obtained no relief, then please <em>do</em> let the httpd developers
87
 
      know about the problem by <a href="http://httpd.apache.org/bug_report.html">logging a bug
88
 
      report</a>.</p>
89
 
 
90
 
      <p>If your problem involves the server crashing and generating a core
91
 
      dump, please <a href="http://httpd.apache.org/dev/debugging.html">
92
 
      include a backtrace</a> (if possible).</p>
93
 
      </dd>
94
 
      </dl>
95
 
    
96
 
 
97
 
    <h3><a name="support.support" id="support.support">Whom do I contact for support?</a></h3>
98
 
      <p>With millions of users and fewer than sixty volunteer developers,
99
 
      we cannot provide personal support for Apache. For free support, we
100
 
      suggest participating in a <a href="#support.what2do.user-support">user forum</a>.</p>
101
 
 
102
 
      <p>Professional, commercial support for Apache is available from
103
 
      <a href="http://www.apache.org/info/support.cgi">a number of
104
 
      companies</a>.</p>
105
 
    
106
 
</div></div>
107
 
<div class="bottomlang">
108
 
<p><span>Available Languages: </span><a href="../en/faq/support.html" title="English">&nbsp;en&nbsp;</a> |
109
 
<a href="../ja/faq/support.html" hreflang="ja" rel="alternate" title="Japanese">&nbsp;ja&nbsp;</a> |
110
 
<a href="../ko/faq/support.html" hreflang="ko" rel="alternate" title="Korean">&nbsp;ko&nbsp;</a></p>
111
 
</div><div id="footer">
112
 
<p class="apache">Copyright 2006 The Apache Software Foundation.<br />Licensed under the <a href="http://www.apache.org/licenses/LICENSE-2.0">Apache License, Version 2.0</a>.</p>
113
 
<p class="menu"><a href="../mod/">Modules</a> | <a href="../mod/directives.html">Directives</a> | <a href="../faq/">FAQ</a> | <a href="../glossary.html">Glossary</a> | <a href="../sitemap.html">Sitemap</a></p></div>
114
 
</body></html>
 
 
b'\\ No newline at end of file'