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Maintainer: Torsten Werner <twerner@debian.org>
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Standards-Version: 3.7.2
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Build-Depends-Indep: cdbs, debhelper (>= 4.1.0)
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Depends: perl (>= 5.8), apache2 | apache-perl | apache | apache-ssl, libdbi-perl, libauthen-sasl-perl, libdate-pcalc-perl, libemail-valid-perl, libio-stringy-perl, libmime-perl, libmailtools-perl, adduser
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Recommends: libapache2-mod-perl2 | libapache-mod-perl, mysql-server | postgresql, libdbd-mysql-perl | libdbd-pg-perl, libgd-text-perl, libgd-graph-perl, procmail | maildrop, aspell | ispell
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Suggests: otrs2-doc-en | otrs2-doc-de
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Description: Open Ticket Request System
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OTRS is an Open source Ticket Request System (also well known as
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trouble ticket system) with many features to manage customer telephone
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calls and e-mails. The system is built to allow your support, sales,
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pre-sales, billing, internal IT, helpdesk, etc. department to react
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quickly to inbound inquiries. For a detailed documentation see package
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otrs-doc-en or otrs-doc-de.
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This package ships version 2 of OTRS. Note that there is no fully
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automatic upgrade path from version 1.3, please consult
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/usr/share/doc/otrs2/README.Debian.gz for more information about that.