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%# BEGIN BPS TAGGED BLOCK {{{
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%# This software is Copyright (c) 1996-2008 Best Practical Solutions, LLC
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%# <jesse@bestpractical.com>
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%# (Except where explicitly superseded by other copyright notices)
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%# This work is made available to you under the terms of Version 2 of
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%# the GNU General Public License. A copy of that license should have
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%# been provided with this software, but in any event can be snarfed
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%# This work is distributed in the hope that it will be useful, but
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%# WITHOUT ANY WARRANTY; without even the implied warranty of
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%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU
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%# General Public License for more details.
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%# You should have received a copy of the GNU General Public License
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%# along with this program; if not, write to the Free Software
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%# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
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%# 02110-1301 or visit their web page on the internet at
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%# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
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%# CONTRIBUTION SUBMISSION POLICY:
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%# (The following paragraph is not intended to limit the rights granted
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%# to you to modify and distribute this software under the terms of
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%# the GNU General Public License and is only of importance to you if
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%# you choose to contribute your changes and enhancements to the
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%# community by submitting them to Best Practical Solutions, LLC.)
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%# By intentionally submitting any modifications, corrections or
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%# derivatives to this work, or any other work intended for use with
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%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
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%# you are the copyright holder for those contributions and you grant
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%# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable,
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%# royalty-free, perpetual, license to use, copy, create derivative
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%# works based on those contributions, and sublicense and distribute
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%# those contributions and any derivatives thereof.
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%# END BPS TAGGED BLOCK }}}
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%# REST/1.0/Forms/ticket/take
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use RT::Interface::REST;
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my $ticket = new RT::Ticket $session{CurrentUser};
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my ($c, $o, $k, $e) = ("", [], {}, 0);
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# http://.../REST/1.0/ticket/1/take
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unless ( $ticket->Id ) {
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$c = "# Ticket $id does not exist.";
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($action = $changes{Action}) =~ s/^(.)(.*)$/\U$1\L$2\E/;
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unless ($action =~ /^(?:Take|Steal|Untake)$/) {
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$c = "# Invalid action: `$action'.";
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my ($status, $msg) = $ticket->$action();
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$e = 1 unless $status;
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#unless ($ticket->CurrentUserHasRight('ModifyTicket') ||
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# ( ($action eq "Take" || $action eq 'Untake') &&
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# $ticket->CurrentUserHasRight("TakeTicket")) ||
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# ($action eq "Steal" &&
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# $ticket->CurrentUserHasRight("StealTicket")))
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# $c = "# You are not allowed to $action ticket $id.";
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#if ( keys %changes ) {
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# # process the form data structure
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# foreach $key (keys %data) {
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# $val = $data{$key};
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# if ($key =~ /^force$/i) {
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# if ($val !~ /^(?:0|1)$/) {
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# push(@comments, "# invalid value for 'force': $val");
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# my ($ret_id, $msg);
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# ($ret_id, $msg) = $ticket->Take;
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# push(@comments, "# Couldn't take ticket $id: $msg");
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# push(@comments, "# Ticket $id taken.");
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# ($ret_id, $msg) = $ticket->Steal;
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# push(@comments, "# Couldn't steal ticket $id: $msg");
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# push(@comments, "# Ticket $id stolen.");
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return [ $c, $o, $k, $e ];