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%# BEGIN BPS TAGGED BLOCK {{{
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%# This software is Copyright (c) 1996-2008 Best Practical Solutions, LLC
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%# <jesse@bestpractical.com>
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%# (Except where explicitly superseded by other copyright notices)
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%# This work is made available to you under the terms of Version 2 of
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%# the GNU General Public License. A copy of that license should have
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%# been provided with this software, but in any event can be snarfed
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%# This work is distributed in the hope that it will be useful, but
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%# WITHOUT ANY WARRANTY; without even the implied warranty of
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%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU
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%# General Public License for more details.
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%# You should have received a copy of the GNU General Public License
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%# along with this program; if not, write to the Free Software
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%# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
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%# 02110-1301 or visit their web page on the internet at
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%# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
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%# CONTRIBUTION SUBMISSION POLICY:
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%# (The following paragraph is not intended to limit the rights granted
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%# to you to modify and distribute this software under the terms of
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%# the GNU General Public License and is only of importance to you if
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%# you choose to contribute your changes and enhancements to the
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%# community by submitting them to Best Practical Solutions, LLC.)
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%# By intentionally submitting any modifications, corrections or
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%# derivatives to this work, or any other work intended for use with
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%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
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%# you are the copyright holder for those contributions and you grant
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%# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable,
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%# royalty-free, perpetual, license to use, copy, create derivative
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%# works based on those contributions, and sublicense and distribute
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%# those contributions and any derivatives thereof.
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%# END BPS TAGGED BLOCK }}}
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<& /Elements/Header, Title => $title &>
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<& /Tools/Elements/Tabs, current_tab => "Tools/MyDay.html", Title => $title &>
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<& /Elements/ListActions, actions => \@results &>
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<h2><&|/l, $session{'CurrentUser'}->Name &>New and open tickets for [_1]</&></h2>
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<form method="post" action="MyDay.html">
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<table width="100%" cellpadding="0" cellspacing="0" class="myday">
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% while ( my $Ticket = $Tickets->Next()) {
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% my $class = $i % 2 ? 'class="evenline"' : 'class="oddline"';
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<tr <%$class|n%>><td colspan="2"><h2><a
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href="<%RT->Config->Get('WebPath')%>/Ticket/Display.html?id=<%$Ticket->Id%>"><%$Ticket->Id%>:
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<%$Ticket->Subject%></a></h2></td></tr>
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<tr <%$class|n%>><td><span class="label"><&|/l&>Worked</&>:</span><input size="3" name="UpdateTimeWorked-<%$Ticket->Id%>" /> <&|/l&>minutes</&>
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<td rowspan="2"><span class="label"><&|/l&>Comments</&>:<br /></span><textarea name="UpdateContent-<%$Ticket->Id%>" rows="5"
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cols="60"></textarea></td></tr>
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<td><span class="label"><&|/l&>Status</&>:</span> <& /Elements/SelectStatus, Name=> 'UpdateStatus-'.$Ticket->Id,
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DefaultLabel => loc("[_1] (Unchanged)",loc($Ticket->Status())) &></td>
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<& /Elements/Submit, Label => loc('Record all updates') , Reset => 1, ResetLabel => loc('Clear')&>
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my $title = loc("What I did today");
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foreach my $arg ( keys %ARGS ) {
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next unless ( $arg =~ /^UpdateStatus-(\d*)$/ );
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my $ticket = LoadTicket($id);
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next unless ( $ticket->id );
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if ( my $content = $ARGS{'UpdateContent-'.$id} ) {
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my ( $val, $msg ) = $ticket->Comment(
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TimeTaken => $ARGS{ 'UpdateTimeWorked-' . $id }
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push @results, loc( "Ticket [_1]: [_2]", $id, $msg );
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} elsif ( my $worked = $ARGS{ 'UpdateTimeWorked-' . $id } ) {
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my ( $val, $msg ) = $ticket->SetTimeWorked( $worked + $ticket->TimeWorked );
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push @results, loc( "Ticket [_1]: [_2]", $id, $msg );
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if ( my $status = $ARGS{ 'UpdateStatus-' . $id } ) {
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if ( $status ne $ticket->Status ) {
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my ( $val, $msg ) = $ticket->SetStatus($status);
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push @results, loc( "Ticket [_1]: [_2]", $id, $msg );
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my $Tickets = RT::Tickets->new($session{'CurrentUser'});
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$Tickets->LimitOwner(VALUE => $session{'CurrentUser'}->Id);
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$Tickets->LimitStatus( VALUE => 'open' );
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$Tickets->LimitStatus ( VALUE => 'new');
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$Tickets->OrderBy ( FIELD => 'Priority', ORDER => 'DESC');