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<H2><A NAME="SECTION001224000000000000000">
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Separate vs. Shared Email Accounts</A>
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<H2><A NAME="SECTION001223000000000000000">
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As administrator you will have to decide if you want to send the voicemail
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messages to a separate IMAP account or use each user's existing IMAP mailbox
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for voicemail storage. The IMAP storage mechanism will work either way.
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By implementing a single IMAP mailbox, the user will see voicemail messages
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appear in the same INBOX as other messages. The disadvantage of this method
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is that if the IMAP server does NOT support UIDPLUS, Asterisk voicemail will
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expunge ALL messages marked for deletion when the user exits the voicemail
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system, not just the VOICEMAIL messages marked for deletion.
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By implementing separate IMAP mailboxes for voicemail and email, voicemail
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expunges will not remove regular email flagged for deletion.
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Besides INBOX, users should create "Old", "Work", "Family" and "Friends"
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IMAP folders at the same level of hierarchy as the INBOX. These will be
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used as alternate folders for storing voicemail messages to mimic the
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behavior of the current (file-based) voicemail system.
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Please note that it is not recommended to store your voicemails in the top
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level folder where your users will keep their emails, especially if there
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are a large number of emails. A large number of emails in the same folder(s)
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that you're storing your voicemails could cause a large delay as Asterisk must
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parse through all the emails. For example a mailbox with 100 emails in it could
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take up to 60 seconds to receive a response.