~intrahealth+informatics/ihris-qualify/3.1.4-release

When a health worker's license to practice expires, the health worker should apply for a license renewal, which is then recorded in the system. License renewals can only be recorded by Registration Supervisors or Data Operations Managers (not by Records Officers).

When a student has completed a pre-service training program, s/he may be required to pass a national examination before being registered to practice in that cadre. In that case, record the details of the student's examination attempts to track the student's eligibility for registration. Recording examination details is optional in this system.

1. In the person's record click Training Information in the side menu to jump to the "Training Information" section.

2. Click Update Registrations/Licenses beside the appropriate cadre.

3. The system displays the full details of the cadre. Click License Information in the side menu to jump to the "License Information" section.

4. Click Renew License.

5. The original license number is retained for the renewal. Select the Start Date for the renewal (today's date is entered if nothing is selected).

6. Select the End Date, the date when the renewal expires.

7. Click Confirm and confirm that the information entered is correct. If it is not correct, click Edit to change it. If it is, click Save to save it.

The system displays the record with the renewed license. The previous license is retained in the health worker's license history; click View License History to see all licenses that have been issued to the health worker. Once the changes have been made, click Return to Main Record to return to the original page.

3. The full training details are displayed. Under "Exam Information," click Add Exam Information. All of the fields on this screen are optional.

4. The Application Date, the date the student applied to sit for the exam, is set to today's date by default; if it is different, change the date.

5. Under Materials Received? indicate whether the student's required application materials have been received.

6. Under Materials Approved? indicate whether the student's required application materials have been approved.

7. Enter the endorsement information, including the Endorser Name, the Endorsement Date and the Endorser Qualifications.

8. Change the Exam Date, the date that the student took the examination, if necessary. It is also set to today's date by default.

9. Under Exam Try, select the number of times the student has taken the exam. By default, the student must pass the exam within three attempts.

10. Select the Exam Results: Pass, Fail or Did not sit for exam.

11. Enter the Examination Number.

12. Click Confirm and confirm that the information entered is correct. If it is not correct, click Edit to change it. If it is, click Save to save it.

The system displays the person's record with the examination information added beneath the training information. Once the changes have been made, click Return to Main Record to return to the original page.

Troubleshooting

An error message appears when the Confirm button is clicked.

Make certain that the license end date is not the same as or earlier than the license start date. Correct the date and try saving again. If you do not want to add a license renewal after all, click Return (do not save changes).

The system displays an error when the Confirm button is clicked.

Make certain that the Examination Date does not occur before the Application Date. Correct the appropriate date and try saving again.

The examination information needs to be changed.

In the record under the "Training Information" section, click Update This information beside the examination information to update any of the fields.

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