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Viewing changes to helpdesk_mgmt/models/helpdesk_ticket_stage.py

  • Committer: joannes
  • Date: 2019-10-22 09:02:37 UTC
  • Revision ID: joannes@debian-20191022090237-vr18rv7p9drjamc4
helpdesk

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helpdesk_mgmt/models/helpdesk_ticket_stage.py
 
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from odoo import fields, models
 
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class HelpdeskTicketStage(models.Model):
 
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    _name = 'helpdesk.ticket.stage'
 
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    _description = 'Helpdesk Ticket Stage'
 
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    _order = 'sequence, id'
 
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    name = fields.Char(string='Stage Name', required=True, translate=True)
 
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    description = fields.Text(translate=True)
 
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    sequence = fields.Integer(default=1)
 
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    active = fields.Boolean(default=True)
 
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    unattended = fields.Boolean(
 
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        string='Unattended')
 
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    closed = fields.Boolean(
 
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        string='Closed')
 
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    mail_template_id = fields.Many2one(
 
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        'mail.template',
 
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        string='Email Template',
 
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        domain=[('model', '=', 'helpdesk.ticket')],
 
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        help="If set an email will be sent to the "
 
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             "customer when the ticket"
 
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             "reaches this step.")
 
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    fold = fields.Boolean(
 
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        string='Folded in Kanban',
 
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        help="This stage is folded in the kanban view "
 
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             "when there are no records in that stage "
 
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             "to display.")
 
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    company_id = fields.Many2one(
 
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        'res.company',
 
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        string="Company",
 
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        default=lambda self: self.env['res.company']._company_default_get(
 
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            'helpdesk.ticket')
 
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    )