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<title>I forgot my password!</title>
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<!--COMMENT<cite date="2011-04-03">shaunm</cite><p>Marking final for 3.0.
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<comment><cite date="2011-06-07">mimico</cite><p>These instructions were written and tested using gnome3 from ppa. I attempted following them on Fedora15 and locked the system out completely (had to reinstall os). There is still hope, but getting this page accurate and safe (so users don't completely lock themselves out) will be very time consuming. Perhaps distro specific pages are needed for this topic?</p></comment>
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<comment><cite date="2011-04-03">shaunm</cite><p>Marking final for 3.0.
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This could use some work for 3.2. There are some less drastic things.
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Like if there's another admin user on your computer, have them reset
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your password in the user accounts settings.</p>
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<p>Also: merge two grubs instructions (almost equal), use clicky-clicky
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instructions as much as possible, and let's get some real keyring docs
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integrated in gnome-help then link there.</p>
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It is important to not only choose <link xref="user-goodpassword">a good and secure password</link>, but one that you can also remember.
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If you have forgotten the password to log in to your computer account, you can follow the following steps to reset it.
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It is important to choose not only <link xref="user-goodpassword">a good
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and secure password</link>, but also one that you can remember. If you have
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forgotten the password to log in to your computer account, you can follow the
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following steps to reset it.
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<note style="important">
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If you have an encrypted home directory, you will not be able to reset a forgotten password.
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If you have an encrypted home directory, you will not be able to reset a
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Restart your computer, and hold down the <key>Shift</key> during bootup to get into the grub menu.
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Restart your computer, and hold down <key>Shift</key> during bootup
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to get into the Grub menu.
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If you have a dual-boot machine and you choose at boot time which operating system to boot into, the grub menu should appear without the need to hold down the <key>Shift</key> key.
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If you have a dual-boot machine and you choose at boot time which
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operating system to boot into, the Grub menu should appear without the need to
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hold down <key>Shift</key>.
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# <cmd>reboot now</cmd>
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After you successfully log in, you will not be able to access your keyring (since you don't remember the old password). This means that all your saved passwords for wireless networks, jabber accounts, etc. will no longer be accessible. You will need to <link xref="#delete-keyring">delete the old keyring</link> and start a new one.
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After you successfully log in, you will not be able to access your keyring
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(since you don't remember the old password). This means that all your saved
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passwords for wireless networks, jabber accounts, etc. will no longer be
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accessible. You will need to <link xref="#delete-keyring">delete the old
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keyring</link> and start a new one.
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<section id="live-cd"><title>Reset password using a Live CD or USB</title>
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<note style="tip">
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<!-- Translators: do not translate the word "home". -->
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Within the drive you just mounted, you can check that it is the right drive by clicking <gui> home </gui> and then your username.
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Within the drive you just mounted, you can check that it is the right
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drive by clicking <gui> home </gui> and then your username.
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Delete the characters after the first colon and before the second colon.
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This will remove the password for the account.
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Delete the characters after the first colon and before the second
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colon. This will remove the password for the account.
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Save the file, exit out of everything and reboot your computer without the live CD or USB.
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Save the file, exit out of everything and reboot your computer without
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For <gui>Current password</gui> do not enter anything, as your current password is blank. Just click <gui>Authenticate</gui> and enter a new password.
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For <gui>Current password</gui> do not enter anything, as your
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current password is blank. Just click <gui>Authenticate</gui> and enter a new
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After you successfully log in, you will not be able to access your keyring (since you don't remember the old password). This means that all your saved passwords for wireless networks, jabber accounts, etc. will no longer be accessible. You will need to <link xref="#delete-keyring">delete the old keyring</link> and start a new one.
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After you successfully log in, you will not be able to access your keyring
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(since you don't remember the old password). This means that all your saved
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passwords for wireless networks, jabber accounts, etc. will no longer be
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accessible. You will need to <link xref="#delete-keyring">delete the old
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keyring</link> and start a new one.
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Go to your Home folder by typing 'home' in the <gui>Activities</gui> overview.
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Press <keyseq><key>Ctrl</key><key>h</key></keyseq> (or click <guiseq><gui>View</gui><gui>Show Hidden Files</gui></guiseq>.)
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Press <keyseq><key>Ctrl</key><key>h</key></keyseq> (or click
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<guiseq><gui>View</gui><gui>Show Hidden Files</gui></guiseq>.)
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Double click on the folder .gnome2
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ubuntu-help/C/user-forgottenpassword.page
