149
154
'description' => '��������',
150
155
'Theme' => '����',
151
156
'Created' => '������',
157
'Created by' => '�������',
158
'Changed' => '�������',
159
'Changed by' => '��������',
162
'between' => '�����',
158
163
'Fulltext Search' => '',
160
165
'Options' => '���������',
166
'Title' => '���������',
168
'Delete' => '�������',
169
'Edit' => '�������������',
165
170
'View' => '��������',
167
172
'System' => '�������',
168
173
'Contact' => '�������',
174
'Contacts' => '��������',
175
'Export' => '�������',
179
'Category' => '���������',
176
'New message' => '������ ���������',
177
'New message!' => '������ ���������!',
181
'New message' => '����� ���������',
182
'New message!' => '����� ���������!',
178
183
'Please answer this ticket(s) to get back to the normal queue view!' => '�������� �� ��� ������ ��� �������� � �������� ��������� ������� !',
179
'You got new message!' => '�������� ������ ���������!',
184
'You got new message!' => '� ��� ����� ���������!',
180
185
'You have %s new message(s)!' => '���������� ����� ���������: %s',
181
'You have %s reminder ticket(s)!' => '� ��� � ������� %s ������!',
186
'You have %s reminder ticket(s)!' => '���������� %s �����������!',
182
187
'The recommended charset for your language is %s!' => '������������� ��������� ��� ������ ����� %s',
183
'Passwords dosn\'t match! Please try it again!' => '',
188
'Passwords doesn\'t match! Please try it again!' => '�������� ������!',
184
189
'Password is already in use! Please use an other password!' => '',
185
190
'Password is already used! Please use an other password!' => '',
186
191
'You need to activate %s first to use it!' => '',
187
192
'No suggestions' => '��� �����������',
189
194
'Ignore' => '����������',
190
195
'replace with' => '�������� ��',
191
196
'Welcome to OTRS' => '����� ���������� � OTRS',
192
197
'There is no account with that login name.' => '��� ������������ � ����� ������.',
193
198
'Login failed! Your username or password was entered incorrectly.' => '���������� �����������! ���� ��� ��� ������ �������!',
194
199
'Please contact your admin' => '��������� � ���������������',
195
'Logout successful. Thank you for using OTRS!' => '���� �������. ���������� �� ����������� �������� OTRS',
196
'Invalid SessionID!' => '�������� SessionID!',
200
'Logout successful. Thank you for using OTRS!' => '����� �������. ���������� �� ����������� �������� OTRS',
201
'Invalid SessionID!' => '�������� ������������� ������!',
197
202
'Feature not active!' => '',
198
'Take this Customer' => '',
204
'Take this Customer' => '������� �������',
199
205
'Take this User' => '������� ����� ������������',
200
206
'possible' => '��������',
201
207
'reject' => '����������',
202
209
'Facility' => '��������������',
203
210
'Timeover' => '����� �������� �������',
204
'Pending till' => '� ������� ��',
205
'Don\'t work with UserID 1 (System account)! Create new users!' => '�� �������� � UserID 1 (��������� ������� ������)! �������� ������� ������������!',
211
'Pending till' => '� �������� ���',
212
'Don\'t work with UserID 1 (System account)! Create new users!' => '�� ��������� � UserID 1 (��������� ������� ������)! �������� ������� ������������!',
206
213
'Dispatching by email To: field.' => '',
207
214
'Dispatching by selected Queue.' => '',
208
'No entry found!' => '',
209
'Session has timed out. Please log in again.' => '',
210
'No Permission!' => '',
215
'No entry found!' => '������ �� �������',
216
'Session has timed out. Please log in again.' => '������ ���������. ���������� ����� ������.',
217
'No Permission!' => '��� �������!',
211
218
'To: (%s) replaced with database email!' => '',
212
219
'Cc: (%s) added database email!' => '',
213
'(Click here to add)' => '',
220
'(Click here to add)' => '(��������)',
221
'Preview' => '��������',
222
'Package not correctly deployed! You should reinstall the Package again!' => '',
215
223
'Added User "%s"' => '',
224
'Contract' => '��������',
217
225
'Online Customer: %s' => '',
218
226
'Online Agent: %s' => '',
227
'Calendar' => '���������',
229
'Filename' => '��� �����',
232
'Upload' => '���������',
225
233
'Directory' => '',
234
'Signed' => '���������',
235
'Sign' => '���������',
231
249
# Template: AAAMonth
232
250
'Jan' => '������',
233
251
'Feb' => '�������',
234
252
'Mar' => '�����',
235
253
'Apr' => '������',
239
257
'Aug' => '�������',
240
258
'Sep' => '��������',
241
259
'Oct' => '�������',
242
260
'Nov' => '������',
243
261
'Dec' => '�������',
262
'January' => '������',
263
'February' => '�������',
268
'August' => '�������',
269
'September' => '��������',
270
'October' => '�������',
271
'November' => '������',
272
'December' => '�������',
245
274
# Template: AAANavBar
246
275
'Admin-Area' => '����������������� �������',
294
318
'Select your frontend Charset.' => '�������� ���� ���������.',
295
319
'Select your frontend Theme.' => '�������� ���� ����������',
296
320
'Select your frontend QueueView.' => '�������� ���� ��� �������� ��������.',
297
'Spelling Dictionary' => '',
298
'Select your default spelling dictionary.' => '',
321
'Spelling Dictionary' => '�������',
322
'Select your default spelling dictionary.' => '�������� �������� �������',
299
323
'Max. shown Tickets a page in Overview.' => '',
300
'Can\'t update password, passwords dosn\'t match! Please try it again!' => '',
301
'Can\'t update password, invalid characters!' => '',
302
'Can\'t update password, need min. 8 characters!' => '',
324
'Can\'t update password, passwords doesn\'t match! Please try it again!' => '���������� ������� ������, ������ ���������������!',
325
'Can\'t update password, invalid characters!' => '���������� ������� ������, �������� ���������!',
326
'Can\'t update password, need min. 8 characters!' => '���������� ������� ������, ���������� �� ����� 8 ��������!',
303
327
'Can\'t update password, need 2 lower and 2 upper characters!' => '',
304
'Can\'t update password, need min. 1 digit!' => '',
328
'Can\'t update password, need min. 1 digit!' => '���������� ������� ������, ������ ������������� ��� ������� 1 �����!',
305
329
'Can\'t update password, need min. 2 characters!' => '',
306
330
'Password is needed!' => '',
334
'Please fill out the required fields!' => '',
335
'Please select a file!' => '',
336
'Please select an object!' => '',
337
'Please select a graph size!' => '',
338
'Please select one element for the X-axis!' => '',
339
'You have to select two or more attributes from the select field!' => '',
340
'Please select only one element or turn of the button \'Fixed\' where the select field is marked!' => '',
341
'If you use a checkbox you have to select some attributes of the select field!' => '',
342
'Please insert a value in the selected input field or turn off the \'Fixed\' checkbox!' => '',
343
'The selected end time is before the start time!' => '',
344
'You have to select one or more attributes from the select field!' => '',
345
'The selected Date isn\'t valid!' => '',
346
'Please select only one or two elements via the checkbox!' => '',
347
'If you use a time scale element you can only select one element!' => '',
348
'You have an error in your time selection!' => '',
349
'Your reporting time interval is to small, please use a larger time scale!' => '',
350
'The selected start time is before the allowed start time!' => '',
351
'The selected end time is after the allowed end time!' => '',
352
'The selected time period is larger than the allowed time period!' => '',
353
'Common Specification' => '',
355
'Value Series' => '',
356
'Restrictions' => '',
360
'graph-points' => '',
361
'graph-lines-points' => '',
366
'Created by Agent/Owner' => '',
367
'Created Priority' => '',
368
'Created State' => '',
370
'CustomerUserLogin' => '',
308
373
# Template: AAATicket
309
374
'Lock' => '����������',
310
375
'Unlock' => '��������������',
311
376
'History' => '�������',
312
377
'Zoom' => '��������',
313
378
'Age' => '�������',
314
'Bounce' => '��������� ������',
315
380
'Forward' => '���������',
367
434
'low' => '������',
368
435
'normal' => '����������',
369
436
'high' => '�������',
370
'very high' => '����� �������',
437
'very high' => '����������������',
371
438
'1 very low' => '1 ����� ������',
372
439
'2 low' => '2 ������',
373
440
'3 normal' => '3 ����������',
374
441
'4 high' => '4 �������',
375
'5 very high' => '5 ����� �������',
376
'Ticket "%s" created!' => '',
377
'Ticket Number' => '',
442
'5 very high' => '5 ����������������',
443
'Ticket "%s" created!' => '������ "%s" �������!',
444
'Ticket Number' => '����� ������',
378
445
'Ticket Object' => '',
379
446
'No such Ticket Number "%s"! Can\'t link it!' => '',
380
'Don\'t show closed Tickets' => '',
381
'Show closed Tickets' => '',
382
'Email-Ticket' => '',
383
'Create new Email Ticket' => '',
384
'Phone-Ticket' => '',
385
'Create new Phone Ticket' => '',
386
'Search Tickets' => '',
387
'Edit Customer Users' => '',
447
'Don\'t show closed Tickets' => '�� ���������� �������� ������',
448
'Show closed Tickets' => '���������� �������� ������',
449
'Email-Ticket' => '������',
450
'Create new Email Ticket' => '������� ����� ������',
451
'Phone-Ticket' => '���������� ������',
452
'Create new Phone Ticket' => '������� ���������� ������',
453
'Search Tickets' => '����� ������',
454
'Edit Customer Users' => '������������� ��������',
388
455
'Bulk-Action' => '',
389
456
'Bulk Actions on Tickets' => '',
390
'Send Email and create a new Ticket' => '',
457
'Send Email and create a new Ticket' => '��������� ������ � ������� ����� ������',
391
458
'Overview of all open Tickets' => '',
392
459
'Locked Tickets' => '',
393
460
'Lock it to work on it!' => '',
394
'Unlock to give it back to the queue!' => '',
395
'Shows the ticket history!' => '',
396
'Print this ticket!' => '',
397
'Change the ticket priority!' => '',
461
'Unlock to give it back to the queue!' => '�������������� � ������� � �������!',
462
'Shows the ticket history!' => '�������� ������� ������!',
463
'Print this ticket!' => '������ ������!',
464
'Change the ticket priority!' => '�������� ���������!',
398
465
'Change the ticket free fields!' => '',
399
466
'Link this ticket to an other objects!' => '',
400
'Change the ticket owner!' => '',
401
'Change the ticket customer!' => '',
402
'Add a note to this ticket!' => '',
403
'Merge this ticket!' => '',
467
'Change the ticket owner!' => '�������� ���������!',
468
'Change the ticket customer!' => '�������� �������!',
469
'Add a note to this ticket!' => '�������� ������� � ������!',
470
'Merge this ticket!' => '���������� ������',
404
471
'Set this ticket to pending!' => '',
405
'Close this ticket!' => '',
406
'Look into a ticket!' => '',
407
'Delete this ticket!' => '',
472
'Close this ticket!' => '������� ������!',
473
'Look into a ticket!' => '����������� ������!',
474
'Delete this ticket!' => '������� ������!',
408
475
'Mark as Spam!' => '',
409
476
'My Queues' => '',
410
477
'Shown Tickets' => '',
478
'Your email with ticket number "<OTRS_TICKET>" is merged to "<OTRS_MERGE_TO_TICKET>".' => '',
411
479
'New ticket notification' => '����������� � ������ ������',
412
'Send me a notification if there is a new ticket in "My Queues".' => '',
480
'Send me a notification if there is a new ticket in "My Queues".' => '����������� � ����� �������',
413
481
'Follow up notification' => '����������� �� �����������',
414
482
'Send me a notification if a customer sends a follow up and I\'m the owner of this ticket.' => '�������� ��� �����������, ���� ������ ������� ���������� � � ����������� ������.',
415
483
'Ticket lock timeout notification' => '����������� � ��������� ����� ���������� ������ ��������',
416
484
'Send me a notification if a ticket is unlocked by the system.' => '�������� ��� �����������, ���� ������ ����������� ��������.',
417
485
'Move notification' => '����������� � �����������',
418
486
'Send me a notification if a ticket is moved into one of "My Queues".' => '',
419
'Your queue selection of your favorite queues. You also get notified about this queues via email if enabled.' => '',
487
'Your queue selection of your favourite queues. You also get notified about those queues via email if enabled.' => '',
420
488
'Custom Queue' => '�������������� (custom) �������',
421
489
'QueueView refresh time' => '����� ���������� �������� ��������',
422
490
'Screen after new ticket' => '',
423
491
'Select your screen after creating a new ticket.' => '',
424
'Closed Tickets' => '',
425
'Show closed tickets.' => '',
492
'Closed Tickets' => '�������� ������',
493
'Show closed tickets.' => '���������� �������� ������',
426
494
'Max. shown Tickets a page in QueueView.' => '',
495
'CompanyTickets' => '',
498
'Create new Ticket' => '',
499
'Customer called' => '',
500
'phone call' => '���������� ������',
427
501
'Responses' => '������',
428
502
'Responses <-> Queue' => '',
429
'Auto Responses' => '',
430
'Auto Responses <-> Queue' => '',
503
'Auto Responses' => '����������',
504
'Auto Responses <-> Queue' => '���������� ��������',
431
505
'Attachments <-> Responses' => '',
432
'History::Move' => 'Ticket moved into Queue "%s" (%s) from Queue "%s" (%s).',
433
'History::NewTicket' => 'New Ticket [%s] created (Q=%s;P=%s;S=%s).',
434
'History::FollowUp' => 'FollowUp for [%s]. %s',
506
'History::Move' => '������ ���������� � ������� "%s" (%s) �� ������� "%s" (%s).',
507
'History::NewTicket' => '�������� ������ [%s] (Q=%s;P=%s;S=%s).',
508
'History::FollowUp' => '����� �� [%s]. %s',
435
509
'History::SendAutoReject' => 'AutoReject sent to "%s".',
436
'History::SendAutoReply' => 'AutoReply sent to "%s".',
510
'History::SendAutoReply' => '��������� ������ "%s".',
437
511
'History::SendAutoFollowUp' => 'AutoFollowUp sent to "%s".',
438
'History::Forward' => 'Forwarded to "%s".',
512
'History::Forward' => '�������������� � "%s".',
439
513
'History::Bounce' => 'Bounced to "%s".',
440
'History::SendAnswer' => 'Email sent to "%s".',
441
'History::SendAgentNotification' => '"%s"-notification sent to "%s".',
514
'History::SendAnswer' => '��������� ��������� ��� "%s".',
515
'History::SendAgentNotification' => '"%s"-����������� ���������� "%s".',
442
516
'History::SendCustomerNotification' => 'Notification sent to "%s".',
443
'History::EmailAgent' => 'Email sent to customer.',
444
'History::EmailCustomer' => 'Added email. %s',
517
'History::EmailAgent' => '������� ���������� ���������.',
518
'History::EmailCustomer' => '�������� ���������. %s',
445
519
'History::PhoneCallAgent' => 'Agent called customer.',
446
520
'History::PhoneCallCustomer' => 'Customer called us.',
447
'History::AddNote' => 'Added note (%s)',
448
'History::Lock' => 'Locked ticket.',
449
'History::Unlock' => 'Unlocked ticket.',
521
'History::AddNote' => '��������� ������� (%s)',
522
'History::Lock' => '���������� ������.',
523
'History::Unlock' => '��������������� ������.',
450
524
'History::TimeAccounting' => '%s time unit(s) accounted. Now total %s time unit(s).',
451
525
'History::Remove' => '%s',
452
526
'History::CustomerUpdate' => 'Updated: %s',
474
548
'Attachment Management' => '���������� �������������� �������',
476
550
# Template: AdminAutoResponseForm
477
'Auto Response Management' => '���������� ����-��������',
551
'Auto Response Management' => '���������� ������������',
478
552
'Response' => '�����',
479
553
'Auto Response From' => '�������������� ����� ��',
481
555
'Useable options' => '������������ �����',
482
556
'to get the first 20 character of the subject' => '�������� ������ 20 �������� ���� "����"',
483
557
'to get the first 5 lines of the email' => '�������� ������ 5 ����� ������',
484
558
'to get the from line of the email' => '�������� ���� "��" ������',
485
559
'to get the realname of the sender (if given)' => '�������� (���� ����) ��� �����������',
486
'Options of the ticket data (e. g. <OTRS_TICKET_Number>, <OTRS_TICKET_ID>, <OTRS_TICKET_Queue>, <OTRS_TICKET_State>)' => '',
560
'Options of the ticket data (e. g. <OTRS_TICKET_Number>, <OTRS_TICKET_ID>, <OTRS_TICKET_Queue>, <OTRS_TICKET_State>)' => '',
561
'Config options (e. g. <OTRS_CONFIG_HttpType>)' => '',
488
563
# Template: AdminCustomerUserForm
489
564
'The message being composed has been closed. Exiting.' => '����������� ��������� ���� �������. �����.',
490
565
'This window must be called from compose window' => '��� ���� ������ ���������� �� ���� �����',
491
566
'Customer User Management' => '���������� �������������� (��� ��������)',
494
'Select Source (for add)' => '',
496
'This values are read only.' => '',
497
'This values are required.' => '',
498
'Customer user will be needed to have an customer histor and to to login via customer panels.' => '',
567
'Search for' => '������',
568
'Result' => '���������',
569
'Select Source (for add)' => '������� ��������',
570
'Source' => '��������',
571
'This values are read only.' => '������ �������� ������ ��� ������',
572
'This values are required.' => '������ �������� �����������',
573
'Customer user will be needed to have a customer history and to login via customer panel.' => '',
500
575
# Template: AdminCustomerUserGroupChangeForm
501
'Customer Users <-> Groups Management' => '',
576
'Customer Users <-> Groups Management' => '���������� �������� ��������',
502
577
'Change %s settings' => '�������� %s ��������',
503
578
'Select the user:group permissions.' => '',
504
579
'If nothing is selected, then there are no permissions in this group (tickets will not be available for the user).' => '',
580
'Permission' => '�����',
507
'Read only access to the ticket in this group/queue.' => '',
582
'Read only access to the ticket in this group/queue.' => '����� ������ �� ������ ������ � ������ ������/�������',
509
'Full read and write access to the tickets in this group/queue.' => '',
584
'Full read and write access to the tickets in this group/queue.' => '������ ����� �� ������ � ������ ������/�������',
511
586
# Template: AdminCustomerUserGroupForm
514
589
'Message sent to' => '��������� ���������� ���',
515
590
'Recipents' => '����������',
516
591
'Body' => '���� ������',
592
'send' => '���������',
519
594
# Template: AdminGenericAgent
520
595
'GenericAgent' => '',
596
'Job-List' => '������ �����',
597
'Last run' => '��������� ������',
598
'Run Now!' => '��������� ������!',
525
'Save Job as?' => '',
526
'Is Job Valid?' => '',
527
'Is Job Valid' => '',
600
'Save Job as?' => '��������� ������ ���?',
601
'Is Job Valid?' => '������ ������ �������������?',
602
'Is Job Valid' => '������ ������ �������������',
603
'Schedule' => '����������',
529
604
'Fulltext-Search in Article (e. g. "Mar*in" or "Baue*")' => '',
530
605
'(e. g. 10*5155 or 105658*)' => '',
531
606
'(e. g. 234321)' => '',
532
607
'Customer User Login' => '',
533
608
'(e. g. U5150)' => '',
535
'TicketFreeText' => '',
536
610
'Ticket Lock' => '',
538
'No time settings.' => '',
539
'Ticket created' => '',
540
'Ticket created between' => '',
541
'New Priority' => '',
546
'New Customer' => '',
611
'TicketFreeFields' => '',
613
'No time settings.' => '��� ��������� �����������',
614
'Ticket created' => '������ �������',
615
'Ticket created between' => '������ ������� ����� ',
616
'New Priority' => '����� ���������',
617
'New Queue' => '����� �������',
618
'New State' => '����� ������',
619
'New Agent' => '����� �����',
620
'New Owner' => '����� ��������',
621
'New Customer' => '����� ������',
547
622
'New Ticket Lock' => '',
548
623
'CustomerUser' => '������������ �������',
624
'New TicketFreeFields' => '',
549
625
'Add Note' => '�������� �������',
551
627
'This command will be executed. ARG[0] will be the ticket number. ARG[1] the ticket id.' => '',
552
'Delete tickets' => '',
553
'Warning! This tickets will be removed from the database! This tickets are lost!' => '',
628
'Delete tickets' => '������� ������',
629
'Warning! This tickets will be removed from the database! This tickets are lost!' => '��������! ������ ������ ����� ������� �� ����!',
630
'Send Notification' => '',
631
'Param 1' => '�������� 1',
632
'Param 2' => '�������� 2',
633
'Param 3' => '�������� 3',
634
'Param 4' => '�������� 4',
635
'Param 5' => '�������� 5',
636
'Param 6' => '�������� 6',
637
'Send no notifications' => '',
638
'Yes means, send no agent and customer notifications on changes.' => '',
639
'No means, send agent and customer notifications on changes.' => '',
640
'Save' => '���������',
641
'%s Tickets affected! Do you really want to use this job?' => '',
563
643
# Template: AdminGroupForm
564
644
'Group Management' => '���������� ��������',
569
649
# Template: AdminLog
570
650
'System Log' => '��������� ������',
573
653
# Template: AdminNavigationBar
654
'Users' => '������������',
575
655
'Groups' => '������',
576
656
'Misc' => '�������������',
578
658
# Template: AdminNotificationForm
579
'Notification Management' => '',
580
'Notification' => '',
659
'Notification Management' => '���������� �������������',
660
'Notification' => '�����������',
581
661
'Notifications are sent to an agent or a customer.' => '',
582
'Config options (e. g. <OTRS_CONFIG_HttpType>)' => '',
583
'Ticket owner options (e. g. <OTRS_OWNER_USERFIRSTNAME>)' => '',
584
'Options of the current user who requested this action (e. g. <OTRS_CURRENT_USERFIRSTNAME>)' => '',
585
'Options of the current customer user data (e. g. <OTRS_CUSTOMER_DATA_USERFIRSTNAME>)' => '',
662
'Ticket owner options (e. g. <OTRS_OWNER_UserFirstname>)' => '',
663
'Options of the current user who requested this action (e. g. <OTRS_CURRENT_UserFirstname>)' => '',
664
'Options of the current customer user data (e. g. <OTRS_CUSTOMER_DATA_UserFirstname>)' => '',
665
'Options of the ticket data (e. g. <OTRS_TICKET_TicketNumber>, <OTRS_TICKET_ID>, <OTRS_TICKET_Queue>, <OTRS_TICKET_State>)' => '',
587
667
# Template: AdminPackageManager
588
668
'Package Manager' => '',
669
'Uninstall' => '�������',
670
'Version' => '������',
591
671
'Do you really want to uninstall this package?' => '',
672
'Reinstall' => '��������������',
673
'Do you really want to reinstall this package (all manual changes get lost)?' => '',
674
'Install' => '����������',
594
676
'Online Repository' => '',
677
'Vendor' => '������������',
678
'Upgrade' => '��������',
598
679
'Local Repository' => '',
680
'Status' => '������',
681
'Overview' => '�����',
682
'Download' => '�������',
684
'Download file from package!' => '',
687
'AutoIncrement' => '',
691
# Template: AdminPerformanceLog
692
'Performance Log' => '',
693
'Logfile too large!' => '',
694
'Logfile too large, you need to reset it!' => '',
698
'Min Response' => '',
699
'Max Response' => '',
700
'Average Response' => '',
605
702
# Template: AdminPGPForm
606
703
'PGP Management' => '',
610
707
'Fingerprint' => '',
708
'Expires' => '��������',
612
709
'In this way you can directly edit the keyring configured in SysConfig.' => '',
614
# Template: AdminPOP3Form
711
# Template: AdminPOP3
615
712
'POP3 Account Management' => '���������� ������� ������� POP3',
616
713
'Host' => '������',
617
715
'Trusted' => '����������',
618
716
'Dispatching' => '���������������',
619
717
'All incoming emails with one account will be dispatched in the selected queue!' => '��� �������� ������ � ����� ������� ������ ����� ���������� � ��������� �������!',
620
'If your account is trusted, the already existing x-otrs header at arrival time (for priority, ...) will be used! PostMaster filter will be used anyway.' => '',
718
'If your account is trusted, the already existing X-OTRS header at arrival time (for priority, ...) will be used! PostMaster filter will be used anyway.' => '',
622
720
# Template: AdminPostMasterFilter
623
721
'PostMaster Filter Management' => '',
624
722
'Filtername' => '',
723
'Match' => '�������������',
724
'Header' => '���������',
725
'Value' => '��������',
726
'Set' => '����������',
629
727
'Do dispatch or filter incoming emails based on email X-Headers! RegExp is also possible.' => '',
630
728
'If you use RegExp, you also can use the matched value in () as [***] in \'Set\'.' => '',
632
730
# Template: AdminQueueAutoResponseForm
633
'Queue <-> Auto Responses Management' => '',
635
# Template: AdminQueueAutoResponseTable
731
'Queue <-> Auto Responses Management' => '���������� � �������',
637
733
# Template: AdminQueueForm
638
734
'Queue Management' => '���������� ��������',
639
'Sub-Queue of' => '',
735
'Sub-Queue of' => '���������� �',
640
736
'Unlock timeout' => '���� ����������',
641
737
'0 = no unlock' => '0 = ��� ����������',
642
738
'Escalation time' => '����� �� ��������� ������ (���������� ����������)',
644
740
'Follow up Option' => '��������� ����-�������� ?',
645
741
'Ticket lock after a follow up' => '���������� ������ ����� ������� ����������',
646
742
'Systemaddress' => '��������� �����',
647
'Customer Move Notify' => '',
648
'Customer State Notify' => '',
649
'Customer Owner Notify' => '',
743
'Customer Move Notify' => '�������� ������� � �����������',
744
'Customer State Notify' => '�������� ������� � ����� ���������',
745
'Customer Owner Notify' => '�������� ������� � ����� ���������',
650
746
'If an agent locks a ticket and he/she will not send an answer within this time, the ticket will be unlock automatically. So the ticket is viewable for all other agents.' => '���� ����� ������������ ������ � �� ������ ����� ������� � ������� �������������� �������, �� ������ ������������� �������������� � ������ ��������� ��� ��������� �������',
651
'If a ticket will not be answered in thos time, just only this ticket will be shown.' => '���� ������ �� ����� ��������� � ������������� �����, ���������� ������ ��� ������',
747
'If a ticket will not be answered in this time, just only this ticket will be shown.' => '���� ������ �� ����� ��������� � ������������� �����, ���������� ������ ��� ������',
652
748
'If a ticket is closed and the customer sends a follow up the ticket will be locked for the old owner.' => '���� ������ �������, � ������ ������� ����������,�� ������ ����� ������������� ��� ����������� ���������',
653
749
'Will be the sender address of this queue for email answers.' => '��������� ������ ����������� ��� ������� � ���� �������',
654
750
'The salutation for email answers.' => '����������� ��� �������� ���������',
655
751
'The signature for email answers.' => '������� ��� �������� ���������',
656
'OTRS sends an notification email to the customer if the ticket is moved.' => '',
657
'OTRS sends an notification email to the customer if the ticket state has changed.' => '',
658
'OTRS sends an notification email to the customer if the ticket owner has changed.' => '',
752
'OTRS sends an notification email to the customer if the ticket is moved.' => 'OTRS �������� ����������� ������� ��� ����������� ������',
753
'OTRS sends an notification email to the customer if the ticket state has changed.' => 'OTRS �������� ����������� ������� ��� ��������� ������� ������',
754
'OTRS sends an notification email to the customer if the ticket owner has changed.' => 'OTRS �������� ����������� ������� ��� ����� ��������� ������',
660
756
# Template: AdminQueueResponsesChangeForm
661
'Responses <-> Queue Management' => '',
757
'Responses <-> Queue Management' => '���������� �������� � ��������',
663
759
# Template: AdminQueueResponsesForm
664
760
'Answer' => '�����',
666
762
# Template: AdminResponseAttachmentChangeForm
667
'Responses <-> Attachments Management' => '',
763
'Responses <-> Attachments Management' => '���������� ������������ ������� � �������',
669
765
# Template: AdminResponseAttachmentForm
672
768
'Response Management' => '���������� ��������',
673
769
'A response is default text to write faster answer (with default text) to customers.' => '����� - ��������� ������ ��� ������ ��������',
674
770
'Don\'t forget to add a new response a queue!' => '�� �������� �������� ����� ��� �������!',
771
'Next state' => '��������� ���������',
676
772
'All Customer variables like defined in config option CustomerUser.' => '',
677
'The current ticket state is' => '',
773
'The current ticket state is' => '������ ��������� ������',
678
774
'Your email address is new' => '',
680
776
# Template: AdminRoleForm
681
'Role Management' => '',
682
'Create a role and put groups in it. Then add the role to the users.' => '',
777
'Role Management' => '���������� ������',
778
'Create a role and put groups in it. Then add the role to the users.' => '�������� ���� � �������� �� �� ������. ����� ��������� ���� � �������������.',
683
779
'It\'s useful for a lot of users and groups.' => '',
685
781
# Template: AdminRoleGroupChangeForm
686
'Roles <-> Groups Management' => '',
688
'Permissions to move tickets into this group/queue.' => '',
690
'Permissions to create tickets in this group/queue.' => '',
692
'Permissions to change the ticket owner in this group/queue.' => '',
694
'Permissions to change the ticket priority in this group/queue.' => '',
782
'Roles <-> Groups Management' => '���������� ������ � �������',
783
'move_into' => '�����������',
784
'Permissions to move tickets into this group/queue.' => '����� �� ����������� ������ � ��� ������/�������',
785
'create' => '��������',
786
'Permissions to create tickets in this group/queue.' => '����� �� �������� ������ � ���� ������/�������',
787
'owner' => '��������',
788
'Permissions to change the ticket owner in this group/queue.' => '����� �� ����� ��������� ������ � ���� ������/�������',
789
'priority' => '���������',
790
'Permissions to change the ticket priority in this group/queue.' => '����� �� ����� ���������� ������ � ���� ������/�������',
696
792
# Template: AdminRoleGroupForm
699
795
# Template: AdminRoleUserChangeForm
700
'Roles <-> Users Management' => '',
702
'Select the role:user relations.' => '',
796
'Roles <-> Users Management' => '���������� ������ �������������',
797
'Active' => '��������',
798
'Select the role:user relations.' => '�������� ����� ����� ����� � �������������',
704
800
# Template: AdminRoleUserForm
706
802
# Template: AdminSalutationForm
707
803
'Salutation Management' => '���������� �������������',
708
804
'customer realname' => '��� �������',
805
'All Agent variables.' => '',
709
806
'for agent firstname' => '��� ������ - ���',
710
807
'for agent lastname' => '��� ������ - �������',
711
808
'for agent user id' => '',
740
837
'System State Management' => '���������� ���������� �����������',
741
838
'State Type' => '',
742
839
'Take care that you also updated the default states in you Kernel/Config.pm!' => '',
840
'See also' => '��. �����',
745
842
# Template: AdminSysConfig
746
843
'SysConfig' => '',
747
'Group selection' => '',
844
'Group selection' => '����� ������',
845
'Show' => '��������',
749
846
'Download Settings' => '',
750
847
'Download all system config changes.' => '',
751
848
'Load Settings' => '',
849
'Subgroup' => '���������',
753
850
'Elements' => '',
755
852
# Template: AdminSysConfigEdit
756
853
'Config Options' => '',
759
855
'New' => '�����',
760
856
'New Group' => '',
761
857
'Group Ro' => '',
762
858
'New Group Ro' => '',
763
859
'NavBarName' => '',
768
864
'AccessKey' => '',
770
866
# Template: AdminSystemAddressForm
771
867
'System Email Addresses Management' => '���������� ���������� e-mail ��������',
773
868
'Realname' => '�������� ���',
774
869
'All incoming emails with this "Email" (To:) will be dispatched in the selected queue!' => '��� �������� ��������� � ���� ����� (���:) ����� ���������� � ��������� �������',
776
871
# Template: AdminUserForm
777
872
'User Management' => '���������� ��������������',
778
874
'Firstname' => '���',
779
875
'Lastname' => '�������',
780
876
'User will be needed to handle tickets.' => '��� ��������� ������ ����� ������������',
781
877
'Don\'t forget to add a new user to groups and/or roles!' => '',
783
879
# Template: AdminUserGroupChangeForm
784
'Users <-> Groups Management' => '',
880
'Users <-> Groups Management' => '���������� �������� �������������',
786
882
# Template: AdminUserGroupForm
788
884
# Template: AgentBook
789
'Address Book' => '',
885
'Address Book' => '�������� �����',
790
886
'Return to the compose screen' => '��������� � ���� �����',
791
887
'Discard all changes and return to the compose screen' => '���������� �� ���� ��������� � ��������� � ���� �����',
819
915
# Template: AgentSpelling
820
916
'Spell Checker' => '�������� ������������',
821
917
'spelling error(s)' => '������ ������������',
823
919
'Apply these changes' => '��������� ��� ���������',
921
# Template: AgentStatsDelete
922
'Do you really want to delete this Object?' => '',
924
# Template: AgentStatsEditRestrictions
925
'Select the restrictions to characterise the stat' => '',
927
'Please select only one Element or turn of the button \'Fixed\'.' => '',
928
'Absolut Period' => '',
930
'Relative Period' => '',
933
'Here you can make restrictions to your stat.' => '',
934
'If you remove the hook in the "Fixed" checkbox, the agent generating the stat can change the attributs of the corresponding element.' => '',
936
# Template: AgentStatsEditSpecification
937
'Insert of the common specifications' => '',
944
'Required Field' => '',
945
'Selection needed' => '',
947
'In this form you can select the basic specifications.' => '',
949
'Title of the stat.' => '',
950
'Here you can insert a description of the stat.' => '',
951
'Dynamic-Object' => '',
952
'Here you can select the dynamic object you want to use.' => '',
953
'(Note: It depends on your installation how many dynamic objects you can use)' => '',
955
'For very complex stats it is possible to include a hardcoded file.' => '',
956
'If a new hardcoded file is available this attribute will be shown and you can select one.' => '',
957
'Permission settings. You can select one or more groups to make the configurated stat visible for different agents.' => '',
958
'Multiple selection of the output format.' => '',
959
'If you use a graph as output format you have to select at least one graph size.' => '',
960
'If you need the sum of every row select yes' => '',
961
'If you need the sum of every column select yes.' => '',
962
'Most of the stats can be cached. This will speed up the presentation of this stat.' => '',
963
'(Note: Useful for big databases and low performance server)' => '',
964
'With an invalid stat it isn\'t feasible to generate a stat.' => '',
965
'This is useful if you want that no one can get the result of the stat or the stat isn\'t ready configurated.' => '',
967
# Template: AgentStatsEditValueSeries
968
'Select the elements for the value series' => '',
971
'Please remember, that the scale for value series has to be larger than the scale for the X-axis (e.g. X-Axis => Month, ValueSeries => Year).' => '',
972
'Here you can the value series. You have the possibility to select one or two elements. Then you can select the attributes of elements. Each attribute will be shown as single value series. If you don\'t select any attribute all attributes of the element will be used if you generate a stat. As well a new attribute is added since the last configuration.' => '',
974
# Template: AgentStatsEditXaxis
975
'Select the element, which will be used at the X-axis' => '',
976
'maximal period' => '',
977
'minimal scale' => '',
978
'Here you can define the x-axis. You can select one element via the radio button. Than you you have to select two or more attributes of the element. If you make no selection all attributes of the element will be used if you generate a stat. As well a new attribute is added since the last configuration.' => '',
980
# Template: AgentStatsImport
982
'File is not a Stats config' => '',
983
'No File selected' => '',
985
# Template: AgentStatsOverview
988
# Template: AgentStatsPrint
990
'No Element selected.' => '',
992
# Template: AgentStatsView
993
'Export Config' => '',
994
'Informations about the Stat' => '',
995
'Exchange Axis' => '',
996
'Configurable params of static stat' => '',
997
'No element selected.' => '',
998
'maximal period form' => '',
1000
'Start' => '������',
1001
'With the input and select fields you can configurate the stat at your needs. Which elements of a stat you can edit depends on your stats administrator who configurated the stat.' => '',
825
1003
# Template: AgentTicketBounce
826
1004
'A message should have a To: recipient!' => '��������� ������ ����� ���� ���: ��������!',
827
1005
'You need a email address (e. g. customer@example.com) in To:!' => '����� ���������� ����� � ���� ���: (support@rgs.ru)!',
903
1084
# Template: AgentTicketMerge
904
1085
'You need to use a ticket number!' => '',
905
'Ticket Merge' => '',
907
'Your email with ticket number "<OTRS_TICKET>" is merged to "<OTRS_MERGE_TO_TICKET>".' => '',
1086
'Ticket Merge' => '����������� ������',
1087
'Merge to' => '���������� �',
909
1089
# Template: AgentTicketMove
912
'Previous Owner' => '',
1090
'Move Ticket' => '����������� ������',
914
1092
# Template: AgentTicketNote
915
1093
'Add note to ticket' => '�������� ������� � ������',
916
'Inform Agent' => '',
918
'Inform involved Agents' => '',
920
1095
# Template: AgentTicketOwner
921
1096
'Change owner of ticket' => '�������� ����������� ������',
922
'Message for new Owner' => '��������� ��� ������ ���������',
924
1098
# Template: AgentTicketPending
925
'Set Pending' => '� ������� - ������',
926
'Pending type' => '� ������� - ���',
927
'Pending date' => '� ������� - ����',
1099
'Set Pending' => '�������� ��������',
929
1101
# Template: AgentTicketPhone
930
1102
'Phone call' => '���������� ������',
1103
'Clear From' => '�������� �����',
932
# Template: AgentTicketPhoneNew
1106
# Template: AgentTicketPhoneOutbound
935
1108
# Template: AgentTicketPlain
936
1109
'Plain' => '������������',
967
1139
# Template: AgentTicketQueueTicketViewLite
1141
# Template: AgentTicketResponsible
1142
'Change responsible of ticket' => '',
969
1144
# Template: AgentTicketSearch
970
'Ticket Search' => '',
972
'Search-Template' => '',
973
'Created in Queue' => '',
975
'Save Search-Profile as Template?' => '',
976
'Yes, save it with name' => '',
977
'Customer history search' => '����� ������� �������',
978
'Customer history search (e. g. "ID342425").' => '����� ������� ������� (����. "ID342425").',
979
'No * possible!' => '������ ������������ ������ * !',
1145
'Ticket Search' => '����� ������',
1146
'Profile' => '���������',
1147
'Search-Template' => '������',
1148
'TicketFreeText' => '',
1149
'Created in Queue' => '������� � �������',
1150
'Result Form' => '����� �����������',
1151
'Save Search-Profile as Template?' => '��������� ��������� ������ � �������� �������?',
1152
'Yes, save it with name' => '��, ��������� � ������',
981
1154
# Template: AgentTicketSearchResult
982
'Search Result' => '',
983
'Change search options' => '',
1155
'Search Result' => '��������� ������',
1156
'Change search options' => '�������� ��������� ������',
985
1158
# Template: AgentTicketSearchResultPrint
988
1160
# Template: AgentTicketSearchResultShort
989
1161
'sort upward' => '���������� �� �����������',
1160
1297
# Template: Redirect
1162
# Template: SystemStats
1165
1299
# Template: Test
1166
1300
'OTRS Test Page' => '�������� �������� OTRS',
1167
1301
'Counter' => '',
1169
1303
# Template: Warning
1305
'OTRS DB connect host' => '',
1306
'auto responses set!' => '������������� �����������',
1307
'Create Database' => '������� ����',
1308
' (work units)' => ' (������� �������)',
1309
'End' => '���������',
1311
'Change roles <-> groups settings' => '',
1171
1312
'Ticket Number Generator' => '��������� ������ ������',
1172
1313
'(Ticket identifier. Some people want toset this to e. g. \'Ticket#\', \'Call#\' or \'MyTicket#\')' => '',
1173
1314
'In this way you can directly edit the keyring configured in Kernel/Config.pm.' => '',
1315
'Symptom' => '�������',
1317
'Change users <-> roles settings' => '',
1318
'Customer history search (e. g. "ID342425").' => '����� ������� ������� (����. "ID342425").',
1174
1319
'Ticket Hook' => '�������� ������',
1320
'Events' => '�������',
1175
1321
'Close!' => '�������!',
1322
'Subgroup \'' => '���������',
1323
'TicketZoom' => '�������� ������',
1176
1324
'Don\'t forget to add a new user to groups!' => '�� �������� �������� ������� ������������ � ������!',
1178
'System Settings' => '',
1180
'Change user <-> group settings' => '�������� ������������ <-> ��������� �����',
1325
'CreateTicket' => '�������� ������',
1326
'OTRS DB Name' => '',
1327
'System Settings' => '��������� ���������',
1328
'Involved' => '��������� �',
1330
'Finished' => '���������',
1332
'Locked tickets' => '��������������� ������',
1333
'Queue ID' => 'ID �������',
1334
'A article should have a title!' => '',
1335
'System History' => '�������',
1336
'7 Day' => '7 ����',
1337
'Ticket Overview' => '����� ������',
1338
'Modules' => '������',
1340
'Close type' => '��� ��������',
1341
'DB Admin User' => '',
1342
'Options of the ticket data (e. g. <OTRS_TICKET_TicketNumber>, <OTRS_TICKET_TicketID>, <OTRS_TICKET_Queue>, <OTRS_TICKET_State>)' => '',
1343
'Change user <-> group settings' => '�������� ��������� ����� �������������',
1344
'Name is required!' => '��������� ����������!',
1345
'Problem' => '��������',
1181
1348
'next step' => '��������� ���',
1349
'Customer history search' => '����� ������� �������',
1350
'FIXME: WHAT IS PGP?' => '',
1351
'Solution' => '�������',
1352
'5 Day' => '5 ����',
1182
1353
'Admin-Email' => 'e-mail ��������������',
1354
'QueueView' => '�������� �������',
1183
1355
'Create new database' => '',
1356
'Your email with ticket number "<OTRS_TICKET>" is bounced to "<OTRS_BOUNCE_TO>". Contact this address for further informations.' => '',
1359
'Running' => '�����������',
1184
1360
'Delete old database' => '',
1363
'Today' => '�������',
1364
'Tommorow' => '������',
1365
'Note Text' => '����� �������',
1366
'3 Month' => '3 ������',
1367
'No * possible!' => '������ ������������ ������ * !',
1185
1369
'OTRS DB User' => '',
1370
'Options ' => '�����',
1371
'PhoneView' => '������ �� ��������',
1372
'FIXME: WHAT IS SMIME?' => '',
1374
'Message for new Owner' => '��������� ��� ������ ���������',
1186
1376
'OTRS DB Password' => '',
1377
'Last update' => '��������� ���������',
1187
1378
'DB Admin Password' => '',
1188
'Drop Database' => '',
1379
'Drop Database' => '������� ����',
1380
'Pending type' => '��� ��������',
1381
'Change setting' => '�������� ���������',
1382
'Comment (internal)' => '',
1383
'Minutes' => '������',
1189
1384
'(Used ticket number format)' => '(������������ ������ ������� ������)',
1190
'Package not correctly deployed, you need to deploy it again!' => '',
1191
'Customer called' => '',
1194
'CompanyTickets' => '',
1197
'Create new Ticket' => '',
1199
'uninstalled' => '',
1386
'Modified' => '��������',
1387
'Watched Tickets' => '',
1390
'Unsubscribe' => '',