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<?xml version="1.0" encoding="utf-8"?>
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<page xmlns="http://projectmallard.org/1.0/" type="topic" style="problem" id="video-sending" xml:lang="pa">
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<link type="guide" xref="media#videos"/>
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<desc>Check that they have the right video codecs installed.</desc>
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<revision pkgversion="3.4.0" date="2012-02-19" status="outdated"/>
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<name>ਗਨੋਮ ਦਸਤਾਵੇਜ਼ ਪ੍ਰੋਜੈਕਟ</name>
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<email>gnome-doc-list@gnome.org</email>
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<include xmlns="http://www.w3.org/2001/XInclude" href="legal.xml"/>
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<title>Other people can't play the videos I made</title>
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<p>If you made a video on your Linux computer and sent it to someone using
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Windows or Mac OS, you may find that they have problems playing the video.</p>
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<p>To be able to play your video, the person you sent it to must have the
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right <em>codecs</em> installed. A codec is a little piece of software that
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knows how to take the video and display it on the screen. There are lots of
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different video formats and each requires a different codec to play it back.
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You can check which format your video is by doing:</p>
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<item><p>Open the <app>Files</app> application from the <gui>Activities</gui>
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<item><p>Right-click on video file and select <gui>Properties</gui>.</p></item>
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<item><p>Go to the <gui>Audio/Video</gui> tab and look at which
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<gui>codec</gui> is listed under <gui>Video</gui>.</p></item>
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<p>Ask the person having problems with playback if they have the right codec
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installed. They may find it helpful to search the web for the name of the codec
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plus the name of their video playback application. For example, if your video
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uses the <em>Theora</em> format and you have a friend using Windows Media
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Player to try and watch it, search for "theora windows media player". You will
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often be able to download the right codec for free if it's not installed.</p>
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<p>If you can't find the right codec, try the
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<link href="http://www.videolan.org/vlc/">VLC media player</link>. It works on
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Windows and Mac OS as well as Linux, and supports a lot of different video
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formats. Failing that, try converting your video into a different format. Most
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video editors are able to do this, and specific video converter applications are
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available. Check the software installer application to see what's available.</p>
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<p>There are a few other problems which might prevent someone from playing
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your video. The video could have been damaged when you sent it to them
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(sometimes big files aren't copied across perfectly), they could have problems
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with their video playback application, or the video may not have been created
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properly (there could have been some errors when you saved the video).</p>